Pros: Very friendly customer service center; they will spend a whole lot of time telling you how honest they are (more on that under Cons). They also gave me a loaner car while they ran diagnostics on my vehicle, which was very convenient.
Cons: Grassland's prices are NOT tailored to those of us who do not have an endless stream of money from which to draw! They charged me $160 just to assess the problems my car was having. That is way above the $60 to $105 most places charge for the exact same diagnostics, unless it is a dealership. I took my car to another service center that literally saved me hundreds of dollars off the quotes I got from Grassland to do the exact same work! Grassland also told me that a certain part needed to be replaced, which turned out to be completely untrue.
Conclusion: Be wary of those who brag about how honest they are. Words mean nothing without actions to back them up. If you want to potentially pay hundreds of more dollars for repairs your car may or may not need, then Grassland is the place for you. Hey, at least you might get a loaner car!
When considering our price consider the value of our service: free loaner cars, free courtesy inspection, prices quoted including tax and a 3 year/36,000 mile warranty. It is much easier to quote a cheap price when someone else has solved the problem