Gowen's Automotive Repairs
Automotive
28 Dodd St.
Fairburn,
GA
30213
Mon - Fri: 8:00AM - 6:00PM
Sat - Sun: Closed
About
We are a family owned and operated shop and have been in business in the same location since 1976. All of our technicians are ASE certified and continue to attend classes to stay up-to-date on the newest automotive technologies. We always strive to be your one stop automotive shop.
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Collision Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- GM Factory Trained Specialist
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- State Inspection
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
Payments
- Cash
- Debit
- Discover
- Mastercard
- Visa
Staff
Rick Gowen
ASE Master Automobile Technician
ASE L1 Advanced Engine Performance
Certifications & Memberships
5 stars CYNTHIA F Featured review
I have always received outstanding and professional service from the staff and technicians at Gowens. I have never felt taken advantage of because of being a woman. Through my interactions with the staff and techs I have experienced everyone to be straightforward and honest. I highly recommend.
5 stars VAN M Verified customer
Completely satisfied
5 stars GARY C Verified customer
Great team! Efficient and caring. Excellent job!
5 stars STAN A Verified customer
Gowen's Automotive was recommended by my sister and a high school friend. Their great service and inviting atmosphere were on point. I look forward to my return visit as repairs are needed for my vehicle. Thanks!!
5 stars LONNIE J Verified customer
Gowen did an excellent job. They are always able to analyze the problem and come up with a rational solution. They always try to do the best job possible and satisfy the customer. I trust them completely.
1 stars BARBARA M Verified customer
I was a first time customer to take my car there. They were not able to service my car on the friday that i had my car towed there. I really understand that because they had such a backlog of other repairs. I rented a car for the weekend hoping to know something on monday. I called around 10:00 a.m. on the following monday, and no one had even looked at my car. After i told them i had to return the rental car, they said they would look at it, because at that point i did not know what my cost would be for repairs. So they called me back with two different prognosis for my car, at that point it appeared they were not sure what was the problem. So i told them i would pick up my car, because i did not have a feeling of trust at that point. So i carried my vehicle to a location that i always carry it, and it was fixed that day, at a cheaper rate than they had quoted me. I am rating them on customer service, not their repair, because i have no history of repair with them for my car.
Gowen's Automotive Repairs replied:
Thank you for letting us know about your poor experience. As you stated you dropped your car off with us on Friday and we informed you of the backlog of cars due to a death in the family and a couple of our employees being out due to it. Also, we are closed on Saturdays and Sundays and do not open until 8:00 am Monday mornings. To clarify the reason for the two diagnosis given were due to the car not making the noise when it was originally tested; however, we did notice a problem elsewhere on the car that needed immediate attention. As for the second diagnosis that was given, once the car started making the noise you originally brought the car to us for it was properly diagnosed for that specific problem. Once again, thank you for letting us know of your dissatisfaction in our customer service so that we may always be improving these skills.
5 stars DELROY W Verified customer
Great service as usual...we soooo appreciate the Gowen team!
5 stars RONALD J Verified customer
my email address; ronbjones@att.net
5 stars RONALD J Verified customer
Always great service and reasonable prices. Barbara at the front desk is great.
5 stars CHRIS S Verified customer
Great Service as always! Thank you.
5 stars Anonymous Verified customer
Great Customer Service, will be using this shop again.
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