Two issues this last visit: 1) The front desk receptionist could not find my reservation. After numerous checks with other staff, she finally acknowledged that, yes, I did have an appointment. 2) Once that hurdle was passed, I was taken back to the treatment rooms, given a numbing eye drop, and returned to the second waiting room. There I was apparently forgotten, so I finally stopped a staff member in the hall, and she took me back to Dr. Weise. He said they had not been particularly busy that day, so had no explanation for what had happened to me.
Main Issue: The laser surgery was successfully completed. Thank you.