Fox Run Auto
Automotive
610 Connor Blvd.
Bear,
DE
19701
Mon - Fri: 8:00AM - 6:00PM
Sat: 8:00AM - 12:00PM
Sun: Closed
About
Fox Run Auto has been serving the Bear/Glasgow, DE area for over ten years. We've grown from a modest two bay shop to our current state of the art twelve bay facility. Using a host of specialized equipment and nine ASE certified technicians, we are able to service and maintain all makes and models, both foreign and domestic. We can diagnose today's complex computer systems, perform exacting alignments, and expertly repair any mechanical problem, large or small. Our technicians have the experience and training to fix your vehicle right the first time and let you know of any problems you can avoid in the future.
We are qualified to perform all factory maintenance, including fluid services, tune-ups and timing belt replacements. We also have in-house towing and are always ready to help you out in a jam. Our courteous shuttle driver is available to get you home, or pick you up when repairs are completed. We are very proud to have been named the #1 repair facility in the News Journal's Readers Choice Awards for 4 years in a row, and have our customers to thank. We are also a AAA certified repair facility, the only one in the Bear area.
Using the latest diagnostic software from Snap-On Tools(TM) Fox Run Auto can diagnose hard to find problems with today's sophisticated computer controlled vehicles. The Hunter(TM) R611 Laser Alignment machine allows precise measurements of wheel caster, camber and toe. Alignments minimize tire wear and ensure that your vehicle rides straight down the road. Fox Run Auto has five state certified emission technicians. We are able to diagnose and repair any emission problems that may cause your car to fail your state DMV inspection. Our service advisors are ASE certified technicians with over twenty-five years of experience. You can be sure that whatever may be wrong with your vehicle will be simply and effectively communicated to you.
Services
- Domestic Repair
- Import Repair
- European Repair
- Foreign Repair
- Tire & Brake Repair
- Muffler & Exhaust Repair
- Electrical Repair
- General Repair (Aftermarket)
- Japanese Repair
- Electric Repair
Languages
- English
Payments
- Cash
- Check
- American Express
- Visa
- Discover
- Mastercard
- Debit
Staff
Mike Defino
ASE Master Certified
Michael Accursi
ASE Master Tech
L1 Advanced Engine Performance Specialist
Michael Riley
ASE
Automotive Training Institute
Michael Decostanza
Automotive Training Institute
Dan Pope
Certifications & Memberships
4 stars Joann B Featured review
I am a fairly new customer to Fox Run Auto and have been treated very well from the 1st visit and every visit since..............
I feel confident that I am dealing with professionals who know their car service business.
I can trust that my car is taken care of and that I only pay for work that is truly needed to keep my vehicle in great mechanical condition.........
Currently I have a model SUV that does not have a dealership in the immediate Bear area; but each one of the "Mike's" have gone the xtra mile to make sure they get the parts I need and give me xceptional service. Whatever make or model I might have in the future, it will be serviced by Fox Run Auto! Awesome job guys and thanks!
Joann Burke
5 stars Tom L Verified customer
Always great service and terrific staff.
4 stars Dilip K Verified customer
Very professional and quick service.
4 stars Anonymous Verified customer
Work was completed in a timely manner. However, oil was spilled from the oil change onto the sensors so that I only drove less than 1 mile down the road and my check engine light came on. Then about 10 miles down the road, my tire pressure light came on since it was not reset properly. So now I have to return and get the lights reset and cleared.
5 stars Jeffery R Verified customer
Great on time everything was perfect
4 stars Jodi S Verified customer
Great service again, but there was an issue with the seal on the oil filter which caused a leak. I had to return the next day, but was taken care of in less than 15 minutes.
5 stars Bob B Verified customer
AS ALWAYS, THE OIL CHANGE AND TIRE ROTATION ARE THE MAIN REASON FOR MY VISIT.. FAST AND COMPLETE. APPOINTMENT AT 2 AND COMPLETED AT 230.. JUST LIKE ALWAYS. HAPPY AS CAN BE!
5 stars Joann B Verified customer
Great service every time I have been there.
5 stars Jodi S Verified customer
Always a pleasant experience_ unlike most repair places. They are nice and always prompt and I feel like they don't try to find things wrong with your car- that really arent wrong!
5 stars Christine M Verified customer
As always, good service!
1 stars Anonymous Verified customer
Recently we made an appointment for an oil change and tire rotation with a coupon. When my daughter got there they informed her she had no appointment. She did however make another appointment and at this time they changed her oil but said she did not need a tire rotation. Her car had been driven well over10,000 miles and should have received the rotation. She is a young girl and I feel she was taken advantage of because of her age and that she is a female. If you have coupons you should honor the coupon. It seemed underhanded and dishonest. We won't be back.
Fox Run Auto replied:
I'm sorry you were not satisfied with your service. I cannot say what happened with the scheduling of the appointment. The assertion that we discriminated against your daughter is completely false. Over 80% of our customers are women, and we do not treat anyone differently. Regardless of the mileage on the car, if the technician determined that they did not require a rotation, it is his responsibility to communicate it. I fail to see how not doing a job is dishonest. If we had done work without permission I could understand, but that was not the case. The coupon was for a discounted oil change, and a free rotation. The rotation was not necessary, but the discounted oil change was still given, so there was no dishonesty. Thank you for your feedback. Michael Accursi-General Manager
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