95.9% would refer friends and family to us

5 stars Customer since 2015

Very curtious and professional! My son received a Sport's Physical on a walk-in basis. Dr. was very friendly and spoke well with myself and my son.

4 stars Verified customer

Everything was great, had to make an appointment for the same day and they got me in. Then I had a very short wait to see the nurse and the Doctor got to me fast too. The only reason I'm not giving it a 5 star review is because the woman at the front desk was not very friendly. She complained that I held the front door open too long and she was "freezing" (I was trying to push a 2 child stroller through the door and had 3 children with me, of course I was going to need the door open for some extra time). She was also rude to my son and kept telling him (and me) not to touch the new iPad system even though I was already telling him not to (he's 2 of course he's going to be curious about an iPad system that is bright orange) but the last time I checked I was his mother and she was not. That was the only negative part of my experience there.

5 stars Customer since 2011

Great experience as always - Dr. Kleinert is caring, efficient, thorough, friendly, and gives me all the time I need and is always prompt with follow-up

5 stars Customer since 2011

Always the best!!

5 stars Customer since 2015

Ashley was awesome! Its been a week and my bronchitis and eye infection are gone! I'm very happy with her diagnosis and I'm healthy again. Many thanks! :)

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

3 stars Verified customer

I was really disappointed at my daughter's last appointment. We'd been told to come in when she turned 16 for a meningitis booster (which I mentioned on the phone when we made the appointment). But when we got there, the staff couldn't figure out why. We were told by a nurse and then Dr. Kleinert that her vaccinations were all up to date--that she didn't need any more shots until 2020, and we shouldn't have come. I said, what about the meningitis booster? to which they replied that she needed that when she was 16. I said she is 16--all of this happened while they were carrying around her chart, which clearly includes her birthdate and shot records. Dr said, oh well, yes, then she needs a meningitis booster. Duh.

Founders Family Medicine and Urgent Care replied:

Thank you for your input. I recall your daughter's visit and the circumstances that led to the confusion regarding her visit and whether or not the immunization was indicated. I have since had conversations with my staff regarding ways to avoid scheduling errors. This error led to a lapse in communication in our staff and ultimately to me, compounded by a computer that had not updated at the time of her visit. It was your clarification that alerted me that a meningitis vaccination was in fact warranted. I certainly understand your frustration and apologize for the inconvenience that you and your daughter experienced. It is our intention for all of our staff to utilize our electronic health records to provide better care and efficient services for our patients.

We value constructive relationships with our patients and wish you and your family the best in your future medical care.

5 stars Customer since 2014

I went in with a bad cold. They got me in very quickly and were very caring and professional. Diagnosed me with a sinus infection, and started me on antibiotics. Feeling much better. I would highly recommend Founders family medicine and urgent care center. I have a family physician in Parker that I have used for 10 years, but these people are close to home and very, very good.

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

4 stars Verified customer

I truly love Anthony Cerillo. He is the main reason I keep returning to your office. The ladies that took my blood were also amazing. These ladies were part of your staff not from LabCorp. The only ladies name that I can remember is Sara. There were 3 ladies working hard to get the blood needed and they were fantastic. This is the type of service that I truly enjoy. Unfortunately the lady that checked me in was not very helpful. You have a new system where you check in on a tablet. This was new to me and all she did was hand it to me and told me to bring it back when I got to the ads. Someone else may have been very flustered or confused as to what they were being given this for. Once taken into the back to see the physician the experience is absolutely wonderful!!!!!!!!!

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

5 stars Customer since 2010

Great people working in your office. You all keep your cool and composure in spite of some cranky people.

Thank you for your patience and professionalism.

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

5 stars Customer since 2011

I am very, very pleased with your care. On time, even though very busy. Dr. Campbell is great. I've not had a doctor that asks so many questions and explains everything. He is conservative and does no guessing. Last Sept. (2014) he gave my wellness exam and found prostrate swelling. Immediately, he referred me to quality specialists for action on advanced cancer. So, I believe that Dr. Campbell "SAVED MY LIFE".

Founders Family Medicine and Urgent Care replied:

Thank you for your kind words. We are happy to assist in all your healthcare needs! - FFMUC

Also in Castle Rock

Automotive

Christian Brothers Automotive - Castle Rock

5 stars 52 reviews

Everything was great! Efficient, professional work. It's so nice to have such a professional place to get your vehicle worked on. I used to drive into the dealer in Denver for routine maintenance. So happy to have you here!
Read More …

Optometry

Lifetime Vision Source

5 stars 289 reviews

My experience with Dr. Thomas Lesjak and his staff is always a positive one...very pleasant and very helpful! I feel my eyes are in "good hands" for a lifetime!
Read More …