I called hoping to get a haircut as soon as possible. Within 15 minutes, I was in and talking with Monica about what I wanted changed with my hair. I was asking for a drastic change with no real idea exactly what I wanted. Monica talked with me for a while to discuss options then got right to it. Before cutting off several inches she asked again if I was sure I was ready for such a big change. I was. When I saw the final cut, after all the styling, I could not have been happier. I didn't even really know what I wanted, but Monica was able to work with me to figure it out. I'll be taking my daughter in to see her as soon as I can.