99.3% would refer friends and family to us

1 stars Verified customer

We have been clients for many years and were always pleased with our services. This time was different. A new employee quoted a price for work on the car. We agreed. However, when the work was completed and I went to get the car, the bill was 60 percent higher than the quoted price. He had not contacted us to tell us that the cost had increased nor did he obtain our permission to do work on the car at the inflated price. At worst this was a case of bait & switch. At best, this was horrible customer service. We never had this experience with either the owner or the service mgr. But if this new guy is going to be the "face" of FE, I will take my business elsewhere. He was horrible---no integrity at all !!! I won't sign my name---all at FE know who I am and that this is a legitmate scenario.

5 stars Customer since 2012

Each time that I am a customer of Far East Motors, I find the service to meet and often surpass expectation.

5 stars Customer since 2012

Really appreciate that you were able to take care of my job in one day.

5 stars Customer since 2013

All parties at Far East did a great job on my Camry Hybrid.

5 stars Verified customer

Iam very pleased with the service I got for the VW. It was on time and very pleasent to deal with Mr. Watchmen. He was honest and respectful. I will go back again and recommed Far East Motors to friends.

5 stars Customer since 2013

Iam very pleased with the service I got for the VW. It was on time and very pleasent to deal with Mr. Watchmen. He was honest and respectful. I will go back again and recommed Far East Motors to friends.

4 stars Customer since 2012

As usual great service and customer care.

5 stars Customer since 2012

Courteous and professional.

5 stars Verified customer

I dealt with the owner, who explained what the probable cause of problems were and how the recommended repairs would address the problems.

Repairs were completed within my requested time and at the quoted price. Car performed as promised after repairs completed.

4 stars Customer since 2012

Even got my car washed this time!

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