1545 W. 5th St
Ste. 100
Oxnard, CA 93030

Mon: 9:00AM - 5:30PM

Tue: 9:00AM - 6:00PM

Wed: 9:00AM - 5:30PM

Thu: 9:00AM - 6:00PM

Fri: 9:00AM - 5:00PM

Sat - Sun: Closed

98.3% would refer friends and family to us

5 stars Verified customer

Dr. Holden and his staff provided highly professional and excellent care.

5 stars Verified customer

Dr Holden is a great optometrist. He was attentive and his staff gave me several coupons.

5 stars Verified customer

I always get the best service and attention from Dr. Holden and all the staff. This time Gracie was very helpful. I have referred all my family and friends to Dr. Holden.

5 stars Verified customer

Dr Holden is the nicest person ever. The girls are so nice and friendly. I wish all offices were like this one. This is an excellent office.

5 stars Verified customer

Everyone was very nice and attentive. I was seen right away, and staff were patient with me when I was picking out frame styles. I would recommend this office to anyone and everyone.

5 stars Verified customer

Great staff. I have been going there for years and have always found the people there wonderful and quite good at the work they do..

5 stars Verified customer

Visiting Family Optometric Group is always a pleasurable experience.

The staff is always helpful and professional and the office is very clean and modern.

You are in good hands whether you see Dr Holden or Dr Knapp.

Excellent doctors in a convenient location.

3 stars Verified customer

The optometry part as always was good but the lack of frames for glasses was a bit disappointing. It seems that there where a lot of the same frames rather than a variety of styles to choose from. The staff also seemed unmotivated to take the time and help you pick out frames.

Family Optometric Group - Drs. Holden and Knapp replied:

We are very sorry that your experience was less than what we strive for with every aspect of your care. We carry a very large inventory of frames and styles and know how important it is to provide a variety of styles in all budgets. We also recently added a separate children's optical section which greatly increased the selection of children to young teens. and allowed us to add to our adult selection as well. Our opticians will order frames to view on many occasions when needed.

Having said that, it is obvious that your frame selection experience did not reflect our commitment. Equally concerning was your feeling that staff did not take the proper amount of time to help select a frame.

We take very seriously our mission statement "to provide the highest level of optometric care with uncompromising personalized service". It appears that we have fallen short in this instance and would welcome the opportunity to make things right. We are obviously very happy when things go right, but feel it is equally important to correct any experience that does not reflect our commitment to you, our patient.

We would welcome the opportunity to schedule another appointment for frame selection when it is convenient for you. Once again, we apologize for your experience and look forward to serving you in the future.

Dr. Thomas Holden

5 stars Verified customer

Friendly professional staff. Timely processing, was taken back before my appointment time. Clean and near office, waiting area and patient room.

5 stars Verified customer

I am very please with the curtsey from the staff. :)