17477 Generations Dr
South Bend, IN 46635

Mon - Tue: 8:00AM - 7:00PM

Wed - Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 12:00PM

Sun: Closed

98.5% would refer friends and family to us

5 stars Verified customer

Friendly and professional service

Eye Care Associates of Michiana replied:

Thank you Roberta for choosing ECAM to serve your vision needs with friendly and professional service. We appreciate the 5 stars!

5 stars Verified customer

We always enjoy getting our eyes checked. Dr. Offerle is a caring and intelligent doctor. The staff are helpful, courteous, and fun.

Eye Care Associates of Michiana replied:

"Enjoying" a doctor's appointment is quite a compliment! Thank you Dawn for coming in to see us, and for your kind words.

5 stars Verified customer

Excellent as always.very professional, competent, latest and greatest equipment.

Eye Care Associates of Michiana replied:

Thank you Gary for allowing us to care for your eyes, and to provide the five-star experience you describe. We appreciate having you as our patient.

3 stars Verified customer

Need better management of appointments to reduce unusually long delays

Eye Care Associates of Michiana replied:

Thank you for bringing to our attention your unusually long wait time. We apologize and will assess why it occurred. Your time is important, and inefficiency is no way to treat a valued patient.

3 stars Verified customer

Have called twice in the last month to request a contact lens order and glasses prescription. Seems your office is always in a meeting!! Getting call backs from anyone but Pam seems impossible. (Thank you, Pam, for great service!) What's up with the rest of the staff and all of your meetings?!

Eye Care Associates of Michiana replied:

Thank you Lisa for your candid feedback. Unfortunately, we are undergoing a government-required, new software update. The subsequent learning curve has required more staff meetings than usual. We greatly apologize for the inconvenience and appreciate your patience.

5 stars Verified customer

Always pleasant, caring & very informative!

Eye Care Associates of Michiana replied:

Thank you Laurie for taking the time to review your most recent visit with us. We're glad to offer you the five-star experience you describe, and look forward to seeing you again.

5 stars Verified customer

Excellent as always. Hands down the best around

Eye Care Associates of Michiana replied:

Thank you! Your comments are simply stated, but say a lot. YOU are the best!

5 stars Verified customer

Nice selection of frames. Took the time to get all of the measurements for my glasses correct. WiFi let me video others to see what they thought of the frames I was selecting.

Eye Care Associates of Michiana replied:

Thank you for the five stars, and for complimenting our frame selection. We strive to have the best in Michiana! We're glad you were able to use our WiFi to help with your eyewear choice.

5 stars Verified customer

Good service in a timely manner.

Eye Care Associates of Michiana replied:

Thank you Paul for trusting the care of your eyes to ECAM. We're happy to provide you with five-star care and service!

5 stars Verified customer

They do things in a timely manner and explain things very well.

Eye Care Associates of Michiana replied:

Thank you for taking the time to rate your experience at our office. We're delighted to read it was five stars!