17477 Generations Dr
South Bend, IN 46635

Mon - Tue: 8:00AM - 7:00PM

Wed - Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 12:00PM

Sun: Closed

98.7% would refer friends and family to us

4 stars Verified customer

Friendly and helpful staff!

Eye Care Associates of Michiana replied:

Thank you for coming in to see us, and for recognizing our friendly, helpful staff!

5 stars Verified customer

I have been under the care of Dr. Robbins of Eye Associates for almost 15 years; since moving to Indiana. I have had excellent experiences each visit, never finding anything lacking! Dr. Robbins' skills are top notch and I am always impressed with her knowledge and pleasant demeanor. The selection of frames is excellent and various staff members very helpful, especially as I deliberate over new frames! With aging come changes and I know the doctor's' skills are top notch. When it comes to aging, I know this group is very knowledgeable and up-to-date; they can be trusted to help us Seniors protect our eyes and make good decisions in all areas of Eyecare.

Eye Care Associates of Michiana replied:

It's been our pleasure Silvia to have you as our patient for almost 15 years! Thank you for recognizing the knowledgeable care Dr. Robbins provides, our excellent frame selection, and our helpful staff. We are happy to be your trusted vision provider.

4 stars Verified customer

Very friendly people

Eye Care Associates of Michiana replied:

We enjoy serving you, and are happy to provide you with friendly service and care.

5 stars Verified customer

Friendly helpful staff. Met all of my expectations. Very happy with service.

Eye Care Associates of Michiana replied:

Thank you Cindy for recognizing our friendly, helpful staff and for the five-star rating of your visit! We appreciate having you as our patient.

5 stars Verified customer

Great service as always... Thanks !!

Eye Care Associates of Michiana replied:

Thank you Carlene for doing a great job of taking care of your eyes by coming in to see us for your annual visit. We are happy to provide you with great service, and look forward to seeing you next year!

3 stars Verified customer

I don't like that the gal called me "Mrs.", it makes me feel too old. I would prefer my first name.

There is always a lot of waiting and not knowing what the next steps are. I would like to know what the next steps are going to be and when I am waiting, what I am waiting for. I am surprised that I am at the office for well over an hour each time I am there. It would be helpful if we are going to be waiting in the exam room for some time if there would be some magazines in there.

Eye Care Associates of Michiana replied:

Thank you for your review and feedback. We apologize we did not provide you with a better experience by communicating the steps we take to thoroughly assess your vision and eye health. Your comments serve as a valuable reminder of how important communication is when receiving care. In regards to being called "Mrs.," we certainly don't want to make you feel old! It truly is meant as a respectful greeting. On your next visit, we encourage you to communicate with our personnel that you would be preferred to be called by your first name.

5 stars Verified customer

My wife and I have been coming for years and wouldn't trust our eye care to anyone else. The entire staff is the best!

Eye Care Associates of Michiana replied:

We value the trust you and your wife place in our eye care, as we know how important it is to feel confident in who is taking care of your vision needs. Thank you for being long-time patients of our practice, and for recognizing our great staff!

5 stars Verified customer

Great as always very friendly and professional

Eye Care Associates of Michiana replied:

We're happy to have you as our patient Carlos, and look forward to your return to our office. Thank you for the five-star rating!

5 stars Verified customer

Everybody always treats me well at Eye Care Assoc. The services are great, the staff is pleasant and helpful, and I think Dr. Offerle does a fantastic job!

Eye Care Associates of Michiana replied:

Thank you Deb for another five-star rating! Your review reminds us that although we are very proud of our quality of care and advanced technology, how you are treated is the most important aspect of what we offer.

5 stars Verified customer

Excellent

Eye Care Associates of Michiana replied:

Thanks Parker for being an "excellent" patient. We appreciate the five stars!