17477 Generations Dr
South Bend, IN 46635

Mon - Tue: 8:00AM - 7:00PM

Wed - Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 12:00PM

Sun: Closed

98.7% would refer friends and family to us

5 stars Verified customer

All the staff I have dealt with ( staff and doctors) are upbeat, professional, and caring. Their explanations are clear and discussion is allowed. I never feel rushed or dismissed.

5 stars Verified customer

Had to see a doctor other than the doctor I usually see for inflammation that came on suddenly. I was very happy and impressed with Dr.Kristina Offerle. I had great care and her explanation of my problem, her treatment and care was great! She explained that I may have an issue with the prescription and my insurance and that if I did I should call her and she would take care of it. By the time I got to the pharmacy that day her office had just closed. Called as soon as the office opened in the morning at 8am and they said they would give her the message. At 11am I called back and was told that they still hadn't heard from her. It is now 1pm and still no prescription. My eye continues to worsen and I am forced to stay at home until I can get this resolved since it is a Friday and I don't want to go through the weekend without treatment. I live out of town and my pharmacy is in the town where I live. I have even asked the pharmacy to intervene and still nothing..Communication is terrible.

5 stars Verified customer

Dr. Robbins always greets you with a smile and takes a genuine interest in your life putting you immediately at ease. Wouldn't go anywhere else.

Eye Care Associates of Michiana replied:

Dr. Robbins appreciates your comments and five-star rating. It's especially nice to know you will be coming back to us.

5 stars Verified customer

This was my first visit following a move from another state. The staff was very friendly and welcoming. Dr. Kristina seems very knowledgeable and it was obvious she had reviewed the records from my previous eye doctor. I'm very comfortable with her recommendations.

Eye Care Associates of Michiana replied:

Thank you Faye for the five-star rating, and welcome to our office! We're delighted to have you as a new patient, and look forward to serving your vision needs.

5 stars Verified customer

My family and I had a great experience from scheduling the appointments to picking out glasses!!!

Eye Care Associates of Michiana replied:

We're delighted your family had a five-star experience from beginning to end! That's our goal. Thank you for letting us know we achieved it!

5 stars Verified customer

i appreciate the wiliness of Dr. Offerle to see me the same day that I called with my eye problem.

Eye Care Associates of Michiana replied:

No problem at all. That's why we are here ... to serve your vision needs, both routine and urgent. Thank you Roberta for the five stars!

4 stars Verified customer

Wait time too long. Did not appreciate being relocated from to room. Way too many texts, emails and phone call reminders. Felt like I was harassed with reminders. Thorough exam.

Eye Care Associates of Michiana replied:

Although we cringed reading your review, we appreciate your candid feedback. We really do. We apologize for the long wait, but unfortunately can't assess why it occurred because of the anonymous posting. In regards to reminders, please take advantage of the opportunity to "opt out" of receiving them -- either at the bottom of your email under communication "preferences," or by following the opt-out directions on the text. You can also call our office to communicate your preferences, and we can opt out for you.

5 stars Verified customer

Very efficient, courteous and professional.

Eye Care Associates of Michiana replied:

Thank you Dorothy for taking the time to review your visit with us. We're delighted to read of your five-star experience, and appreciate having you as our patient.

3 stars Verified customer

As usual Dr. Morton and the staff were friendly, helpful and professional. I was at the office for just shy of 2 hrs for a routine annual eye exam, which was frustrating. Last yr it was 90+ minutes as well. Seemed like I was playing musical chairs as I was in 4 various exam rooms during my visit.

5 stars Verified customer

Absolutely loved the people and place! Great doctors!