98.2% would refer friends and family to us

4 stars Verified customer

Went well just never understood why I only get my glasses script but since she recommends contacts and 2 different brands I have to wait on it till I order from them. This doesn't give me any room for shopping for a better deal. This is difficult since I am a single mom of three. If it is 2 different scripts for contacts can't the just be printed out just like the glasses?

5 stars Customer since 2014

My experience at Excel Vision was Great! They were very informing of letting me know the health of my eyes. Ordering contacts and explaining the charges of the services rendered was a breeze. Overall a very friendly atmosphere.

4 stars Verified customer

Great staff....appointment reminders can be somewhat confusing as they are on some sort of "system" they can't seem to control.

5 stars Customer since 2013

Always a pleasant visit with Dr Bass and her staff. My kids like going as well and that says a lot.

5 stars Verified customer

I had an excellent experience at the office of Dr. Bass (Excel Vision). A very pleasant person booked an appointment for me and let me know that I could print forms from their website to fill out ahead of time. They worked with my insurance and fit me for new glasses with my updated prescription. I was very pleasantly pleased at the final price of the exam and glasses!

5 stars Customer since 2007

Visited your business for a exam. I thought your office and staff were very courteous and proffessional. They made sure I was always comfortable and informed for my examination.

I will definitely be back and will highly recommend your services to all.

Thank you so much,

G. Lopez

5 stars Customer since 2014

Super service with quality care and attention.

5 stars Customer since 2007

Dr. Bass and the entire staff are awesome!

Dr. Gail Bass - Excel Vision Eye Care replied:

At Excel Vision it is our goal to serve all our patients with excellent customer service, from the first hello till the last goodbye. Your feedback allows us to keep growing in the right direction and we cannot emphasize how much we appreciate the feedback and wonderful comments.

Thank you; Dr. Bass and Staff

5 stars Customer since 2014

Dr Bass is very thorough and the entire staff is very helpful and cheerful

5 stars Customer since 2013

Love Dr Bass. I always feel like I have had the best eye care possible. She is consultative and very thorough. I really like her assistant and the optomitry group as well. Jennifer helped me yesterday and she was great,

Keep up the good work Dr. Bass and I hope your elbow feels better.

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