i had an absolutely lovely experience at Encore Color Studio just yesterday. I am going through positive changes in my life, but with change, comes stress. i have renewed optimism and energy because I have a fabulous "Myrna cut", as I like to say. Thank you, Myrna, for it is beautiful and you are a delight to work with. Thank you, Sue, for creating your lovely studio. I will return again and again. Happy Holidays to all!