I felt like I was buying car and dealing with the finance guy. I was there to get an issue with my dogs ear infection. The tech kept coming back and forth with prices for services I didn't come in for after talking to the vet. I could hear them behind the door. $288 later, I went home with 2 sets of pills and 2 set of drops for my dogs ears and eyes. If this recent visit doesn't correct this issue, I'm done with East Valley. This animal hospital has went down hill since Dr Evans retired. They are more concerned with adding prices to your visit than correcting the issue you come in for. Very disappointing.