During my visit to the dentist to get my teeth cleaned...the hygienist started putting on an x-ray jacket and I shared I had received x-rays during my last visit. She said not bite wings...I shared that I had them plus the entire head x-ray. Then she looked at the screen and said, Oh, that's not you. I was the first appt. after lunch. Then she grabbed her keys and said she would be right back. She was gone for at least 5 minutes. She did a great job cleaning my teeth, but I found her to be a bit rough on the gums. I also would have liked a bit more conversation on her part...just seemed a bit sterile. Not what I'm used to from past experiences in other dental offices. I would not be comfortable with her cleaning my teeth again due to the inconsistencies in her behavior. Hoping there is another hygienist in the office. However, I have been pleased with the rest of the staff.