98.6% would refer friends and family to us

5 stars Verified customer

Everyone was so helpful and eager to make things run smoothly. Wonderful explanations of everything that was being done. ... Read More

5 stars Verified customer

Great!

5 stars Verified customer

Excellent!!

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

We are happy you were satisfied! We hope to see you next year for your eye care needs.

5 stars Verified customer

Friendly. explained what was going on. Very nice they are open on sundays

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

We are happy we were able to see you! Thank you for the kind words

5 stars Verified customer

Very friendly staff. I walked in and was helped right away. Very professional and could tell that the staff was very wel ... Read More

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

We are thrilled that you had such a positive experience! We hope to see you next year for your annual eye exam!

1 stars Verified customer

My wife recently attempted to reorder contact lenses I was prescribed last year and even though my prescription is good ... Read More

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

We are truly sorry that the communication was not made clear while addressing the purchasing on your contacts. If your wife felt she was being blamed we humbly apologize as we are about solutions and doing what is best for our patients. This situation has left you unhappy with us & we are hoping for another chance to make things much better for you.

5 stars Verified customer

You have a very nice staff. I was treated very well and I appreciate the effort of the staff, very caring.

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

We truly appreciate your kind words about our office. Have a wonderful day!

2 stars Verified customer

I arrived early to my appointment as instructed and did not see the optometrist until 3:30. I was not told that My appoi ... Read More

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

We apologize for the inconvenience. Your feedback is greatly appreciated.

5 stars Verified customer

Friendly and courteous staff. Convenient location within the MOA. Five stars!

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

Thank you for the kind review of our office! We hope to see you back for you annual eye exam. Let us know if you have any family members that need to get in for an eye exam!

5 stars Verified customer

The exam was great and very thorough. Dr. Dixon is excellent and the staff at the mall of America office is friendly and ... Read More

Drs. North & Watson Optometrists, P.A. (Mall of America) replied:

We are very glad to hear that you had an excellent experience at our office! We look forwards to seeing you back for future exams.