Hey George, a few things. First, I am in receipt of your letter and the refund check which I greatly appreciate. Second, When it comes to education and hurdles jumped through, I will surpass the eight years of school you have completed once I am out of law school. Next, you say you have been in business for 25 years? With all of that experience you should have known that my nerve pain wasn't going to settle down like I told you and you should have completed the root canals like I requested. And when I think about it, you maybe should have worked a little harder in Composition class and gone to school a little longer because the letter you sent me needed some editing. More over, my parents are both real doctors, md's, not dds's. My Father told me a dentist is like a chiropractor or in your case, a joke. Additionally, I think its funny you became offended when you took my comments about landscape work and compared them to your own... thats not what I was implying. What I meant by that is the cost of all goods and services are inflated, like your ego, to make a profit. If I were to compare your work to any other profession it would be a nail tech, a garbage man, or a proctologist, because all you do is dig around decay and filth all day. I may dig around in dirt but its because I have no choice, you do it you want to... ewe! Happy Thanksgiving!