The salon has a welcoming feel as soon as you walk in the door. This is largely due to the friendly staff who man the front desk. I love my haircut - Shyla both listened to what I wanted and made suggestions that worked really well. Her assistant, Alex, is sweet and helpful. They both helped me choose a couple of products, but neither Shyla nor Alex was in the least bit pushy about selling the products. My only issue is parking. I'm not sure how that can be solved, but perhaps an arrangement for a few extra spots at one of the other local lots would work.
I highly recommend the salon.