1308 North 15 Street
McAllen, TX 78501

Mon: 9:00AM - 5:00PM

Tue: 9:00AM - 6:00PM

Wed: 9:00AM - 10:00PM

Thu - Sat: 9:00AM - 6:00PM

Sun: Closed

98.2% would refer friends and family to us

5 stars Customer since 2015

Very happy with overall service!

5 stars Verified customer

Paula was wonderful, as always! However, the woman who did my eyebrows (I cannot remember her name) irritated my skin so badly. It's been red for going on three days. I've never had this problem before. The first time this woman did my eyebrows, she made one side shorter than the other. I didn't see an issue with it then, because I was able to hide my eyebrows with my bangs. This time, I don't have bangs to hide the red irritation I have outlined around both of my eyebrows, & it's rather embarrassing. I pay extra to get them done at DeSanchez, because I love how well they normally do them & the quality of professionalism I receive as a customer. However, next time I will remember to schedule my waxing work with Alma, as I cannot trust anyone else but her with this. She's always done a wonderful job. I cannot say the same for the woman who did my eyebrows this last time. I am not taking any type of skin care medication or products, so there's no reason for me to have gotten this irritation. I'm not one for complaining & hate to make waves, but I felt that this should be brought to someone's attention at least. I love DeSanchez & will continue to refer my friends & family there, because they offer the best service in the valley! Thank you & God bless!

5 stars Customer since 2009

Laurie was excellent as always!

5 stars Verified customer

Great experience...professional and very pleasant staff.

5 stars Customer since 2009

I had a wonderful time at the spa. The massage was great and Ami was very good.

5 stars Customer since 2013

So wonderful n relaxing.

5 stars Customer since 2015

Very courteous, friendly and professional staff. I felt at ease, welcomed, and at ease immediately. The eminence organic master facial felt heavenly. Thank you!

5 stars Customer since 2014

Vicki and Mrs B are amazing!!! Great service, friendly and professional experts!!! I will continue to go. :)

4 stars Customer since 2015

I would like to say that Jasmine who did my pedicure was very nice to talk to and she did a wonderful job. Also, Vickie who did my hair colour, foils and cut and style did a superb job and she too was very sweet and pleasant.

The only negative part of my experience was when I had to return to the studio afterward because I had been charged twice for my husband's haircut. I didn't mind so much taking the time to return for a refund as the lady who helped me was more than pleasant and helpful. However, the girl who initially made the mistake came back from her lunch just as the other lady was trying to print a receipt for me to show the refund and that girl was not pleasant. When the lady helping us asked this girl for her help to print the receipt, this girl even knowing it had been her initial mistake, did not say a word to me or offer an apology for my having to return due to her mistake. She was not at all friendly or courteous when I paid the bill initially and even less so when I had to return.

So with that, I profusely thanked the other lady who refunded me but did not thank the younger girl.

This girl seemed to have a real attitude problem....you may want to address it with her. Just so you can identify her, she was young and thin and tall with dark hair in an updo and I think her name was Ronnie but I can't be sure about that.

Otherwise, I and my husband enjoyed our experience there, his hairdresser was very good as well.

We are scheduled to return in March.

5 stars Customer since 2015

Staff was wonderful and very friendly. It's easy to be nice but their smiles were genuine and I will definitely go back.