I waited 20 minutes for my appointment. The person cutting my hair left in the middle of the cut to consult with another client - 10 minutes.
The cut was so uneven I had to return to the salon 2 hours later and get my bangs "fixed'. There is a hole in them that just needs to grow out. The entire cut is choppy. As my friend summed it up, "Wow, you got a bad haircut".