95.8% would refer friends and family to us

1 stars Customer since 2006

Usually the hair stylists are exceptional, but honestly my most recent haircut is unacceptable. I went in to get it shaped up and I cannot see any difference. I'm extremely dissapointed this visit. No one, including myself, can tell I just got my hair cut two days ago.

5 stars Customer since 2013

Everything was very nice. I am very happy with my stylist. I will came back. Please provide better breakfast food. I had an early appointment and had no time to eat, but all you had was bagels that I can't eat. I was disappointed and hungry.

5 stars Customer since 2007

I had my haircut by Emma. She was wonderful and I can't say enough about how much I love my new cut.

5 stars Customer since 2014

Great hair dresser. Only suggestion is for the hair dressers to not have so many other clients in the same time frame. Seemed like a lot of extra time waiting. Seems like their "down" time gets stretched more than it has too. Otherwise it is a great experience where you feel truly pampered. Other staff is super as well.

5 stars Customer since 2006

The staff and facility are wonderful>

3 stars Verified customer

While the actual service provided by 2 separate tier 1 hair stylists was awesome, the wait between appointments was signficant, even though it was supposed to be back to back appointments. While waiting for more than a half hour for my haircut, I did see the stylist take someone ahead of me ...

5 stars Customer since 2006

My favorite place on this earth!

5 stars Customer since 2006

Wonderful experience as always. They make you feel special.

5 stars Customer since 2014

Jackie provided a fantastic service for us in the UK. She provided a gift card and posted this to my son and daughter-in-law in the US. Fast efficient service.

4 stars Verified customer

Veronica did a great job with my blowout. Unfortunately I had a 2:30 appt and wasn't started until 3 pm. My original stylist was "running late" so they had to scramble to find someone to dry my hair. I had an event in NYC so that really put me in a jam. For the prices you charge, if you have stylists that are that late for an appt you should always have someone open to step in. Been an off on client here for 25 years!