I had to get a crown. My first so I didn't know what to expect. The staff was sensitive to my feelings and explained everything very clearly. Thankfully I didn't need a root canal! They warned me I would be in pain after the Novocaine wore off but the worst of it was the injection site. Two aspirin was all I needed, I've had more pain stubbing my toe. I was very impressed by that! I have to go back in a few weeks to finish the process so we will see but I am feeling pretty good about it.