Even though they were very busy,(the best places always are), the wait was minimal. Once in the exam room, everything went pretty quickly. As usual, the staff was very friendly and professional. They work together like a well-oiled machine. Donna is amazing at the front desk. She maintains her cool, calm demeanor while a hurricane of phone calls, questions, patients checking out, and patients checking in,(did I mention the constant phone calls), swirls around her. Oh, yeah...the doctors are pretty good, too. I wouldn't trust my kitties to anyone else!!