As we just relocated to Sacramento, I went in for an initial visit. I was on time for my appointment, quickly greeted, then taken back for x rays, cleaning, and exam. All the staff members were pleasant and professional.Cindy was very through as she carefully cleaned my teeth. I provided our insurance info prior to the appointment, so there were no billing issues.Also, the paperwork was downloaded, filled in and then given to staff upon my arrival. In sum, as a new patient, based on my initial visit, I felt that I had made a wise choice in selecting a new dentist.