92.2% would refer friends and family to us

1 stars Customer since 2011

When we went to our appointment we were hit with a $225 bill for back payments. Some of it was our co-pay which I completely understand. The rest was a fluoride application that we were told was covered by our insurance but when billed it was not. The bill was from over a year ago and I feel that we were given incorrect information, if we hadn't been told it was covered then we wouldn't have done it. The only reason we are still going to this practice is because my daughters love the Janine (their dentist). Otherwise we would find a new practice.

5 stars Verified customer

Lack of complimentary continental breakfast is disappointing.

5 stars Customer since 2013

AWESOME AS USUAL....

5 stars Customer since 2014

Great visit, great service. Everyone is very nice and professional at the County Dental in Fishkill.

1 stars Verified customer

The woman at the front desk( older woman with hard hair) is rude and nasty...to everyone. Billing is horrible and when trying to discuss issues she hangs up the phone and refuses to answer! Then when someone finally answers they say she is out to lunch. Really... At 10am. While I was there she turned down a father and 2 children for cleaning stating " you wasted your allotted time arguing" over a new bill from 3 yrs ago. She is destroying your business and reputation (fishkill office). It's a shame because I really liked my dentist. She does great work!

4 stars Customer since 2010

Sarah was great as always. I am however very disappointed in the new TV programming. No one wants to watch a show about how to clean your teeth on repeat! I have a lot of anxiety going to the dentist and sitting down and watching the cooking channel was very calming before my appt. Yesterday I was seen very quickly but in the past I have waited as long as 45 minutes when things were running behind. I would be very annoyed if I had to sit there and watch that for any length of time. Also I always bring my kids with me and they usually sit nicely and watch the cooking channel or cartoons while I have my cleaning. They were completely uninterested in this new program and acted up in the office. Please put the TV back on to the regular program!

3 stars Customer since 2012

They do a nice job, people are friendly. Only downside is the last 4 times I came in there are new extra charge for one thing or another that wasn't previously charged for,.(for example polishing teeth after cleaning, novacaine prior to work, etc). So I would insist on finding out all the EXTRA's before sitting down in the chair.

1 stars Customer since 2014

I was very unhappy with the service provided. The only service that I received from your company was nothing however you received a crap load of my money. My last visit to your office I was suppose to see an oral surgeon that accepts my insurance however you did a bait and switch where in you charged me prior to seeing this oral surgeon and only after seeing her did I find out that she is with Ident not county dental and that she does NOT accept my dental insurance. At this point I am unsure of any of the diagnosis given. I never even received a cleaning as your company was so hungry on making out of pocket money based on your diagnosis. I will never treat at county dental again and I will advise everyone that I know not to go to your offices. I have given your company $435.00 and I have nothing to show for it. When a person goes to the dentist they usually get X-rays and a cleaning. The only thing that I received was X-rays, and then I was advised that I had issues and then you sent me for a cone X-ray which cost me 295.00. All of these charges were out of pocket which makes no sense being that I have insurance. I did however like the hygienist the spoke to me, but again I still never had a cleaning...

1 stars Customer since 2014

I was very unhappy with the service provided. The only service that I received from your company was nothing however you received a crap load of my money. My last visit to your office I was suppose to see an oral surgeon that accepts my insurance however you did a bait and switch where in you charged me prior to seeing this oral surgeon and only after seeing her did I find out that she is with Ident not county dental and that she does NOT accept my dental insurance. At this point I am unsure of any of the diagnosis given. I never even received a cleaning as your company was so hungry on making out of pocket money based on your diagnosis. I will never treat at county dental again and I will advise everyone that I know not to go to your offices. I have given your company $435.00 and I have nothing to show for it. When a person goes to the dentist they usually get X-rays and a cleaning. The only thing that I received was X-rays, and then I was advised that I had issues and then you sent me for a cone X-ray which cost me 295.00. All of these charges were out of pocket which makes no sense being that I have insurance.

5 stars Customer since 2010

Awesome!! The hygienist are is fantastic. The Doc. is great! They're always on time. The receptionist are ok.