I normally have no problems with any one of my visits. That includes my family members as well. This past visit was different. I was scheduled for a cleaning.( March 14th) I had brain surgery 2 yrs ago along with an unexpected stroke which took place during the operation which has left me disabled and unable to work. With that being said. I was scheduled for a cleaning 3 weeks ago and the assistant who took care of me said I needed a clearing from my primary doctor so i had to reshedule the appt but she still took e-xrays. I arrived at the dentist on the 25th of March for the 2nd part of my cleaning and was told while i was in the chair that i had alot of tartar build up and that there was going to be a charge of $75.00. I didnt expect an additional charge since my plan covers cleanings at 100%. I have never had this happen to me before. I hope my next appt doesnt give me another surprise when I am in the chair on April 3, 2014. I couldnt afford the $75.00 but I didnt want to be embarrassed and tell her I couldnt afford it. It was a very awkward situation to be in. I just feel this could have been avoided by informing me about the extra tartar build up and the additional charge of $ 75.00 on the first visit ( March 14th). My family and I are regulars so I did find it important to express to you what happened. I will still continue to go to this office because I feel very comfortable with my dentist Dr. Hashim.
Thank you for listenting.