Long wait time. Really not a place to take a child who really needs a pediatric dentist. All they can do is clean your teeth. If anything else is needed you need to go to a pediatric dentist and pay another copay to be seen for work they could not do. It is a waste of time for a busy parent! Also, they do extras that are not covered by your insurance and then on your next visit they require you to pay for what your insurance will not cover. They should know what is covered and not covered prior to treating the patient!
Also dental assistants think they are actual dentists and speak to parents inappropriately. They need interpersonal relationship skills.