96.0% would refer friends and family to us

5 stars Verified customer

Great service, kept me informed of what was going on with my vehicle.

5 stars Customer since 2014

I chose to use this repair shop for two reasons. First, it was close to home and second, my cousin who is a master mechanic for the U.S. Post Office recommended it. I had a vehicle which had an on and off again problem (hardest to diagnose and fix). They worked with the complexity of the situation and kept me informed at every step. Well Done!!! We drove it home and the car is reliable again!

I will return for all future service and would recommend Convoy Auto Repair to any one who asks!

5 stars Customer since 2014

Completely satisfied with accurately pointing out the problem and fixing it in the time they promised which neither Pepboys and Mossy Nissan could, do to their fraudulent nature. It was just a simple issue, bad balance. Pepboys lied me into spend $1,400. They lied me into believe there was an issue after another and repair after repair but couldn't or didn't fix the problem. Issue was the vibration on the steering wheel and the front of my car on the freeway. They(Pepboys) didn't get rid of it so that they could continue dissecting my car for more money. Since my car is a Nissan I wanted Mossy Nissan to come up with an accurate result. They were just as worse. I paid $50 diagnostic fee so that I get rid of the issue once and for all. Instead, they came up with an estimate of $2,400. I said He'll with it. I'd been driving my car with on going vibration for about a year and getting more problematic so I decide to try Convoy Auto Repair. I went with a technician named Brad Barrick for a drive and he told me it was a bad balance. I didn't believe him at first because balance was done twice in the past so I expected to be something more serious coming from the bad experience in the past. Took him less than an half hour to balance all four wheels. I was somewhat skeptical until I got on the freeway. Sure enough, vibration was GONE. I was in disbelief. I was so happy but bitter and angry about the past of deceit and fraud. I commend Brad for honesty and ethicality . I will recommend everyone I know to this shop and I will be seeing them for future consultation. James

5 stars Customer since 2014

Thanks so much for accomodating me without an appointment and for saving me money compared to the estimate the Ford dealership had just given me! Im thrilled that my a/c is running again. Yor estimate was right on the button and completed in the amount of time you guestimated. Ill definitely suggest your services to my friends and family.

5 stars Customer since 2009

I've been taking our vehicles to Convoy Auto Repair for a few years now and have been impressed by the friendliness and efficiency of the staff. I know little about vehicles, but with that qualification I've never had reason to complain about their work.

5 stars Customer since 2000

The office staff I spoke to: David Ely and Pam, were very knowledgeable, courteous and efficient.

What needed to be done on this visit was accomplished and items I need to consider in the near future were mentioned and noted on my final receipt.

Convoy auto has taken care of my last three vehicles for about the past 12 or so years and I find their advice, service and fees to be very fair.

Dick Templeman,

Satisfied Customer

5 stars Customer since 2004

as always the service was excellent and on time. the staff is knowledgeable, friendly and ready to answer any and all questions.my vehicle is in excellent shape due to the care of Conway auto repair.

1 stars Verified customer

The first experience here was excellent. I came back a few months later to be ripped off

Convoy Auto Repair replied:

I am sorry you feel this way. Your response was "anonymous" so I have no means to check out your specific concerns. Please contact me directly so I can review your concerns. We want all of our client to understand our work and recommendations and be satisfied. David Ely Owner. 858-560-1220

5 stars Customer since 2014

I was given a quote over the phone for engine work needed on an older car. Pam called me to let me know she will hold the quote for me.

I had the car towed in. After a leak down test, I was informed the block is good. The heads were sent out and the car was ready on the day that she said it should be!

It runs very well for an old mutt.

Very happy these guys took good care of it.

Convoy Auto Repair replied:

Al, So glad we could help. I agree your car ran very good when completed. May it give you many more miles of fun driving.

5 stars Verified customer

Convoy quickly addressed my emergency repair and gave me some great advice regarding it. This is my "go to"car repair place, because I want to keep driving my vehicle rather than replace it. Thanks Convoy!

Convoy Auto Repair replied:

We work hard to keep your vehicle running. Glad you appreciated our recommendations. It helps to know everything about your car so decisions can be made that work best for all.

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