96.3% would refer friends and family to us

5 stars Customer since 1992

Excellent work . Thanks

Convoy Auto Repair replied:

Thank you for recognizing our efforts

5 stars Customer since 2014

Thank you guys for your help and excellent service

Thanks you for taking the time to explain what my car needs

Very helpful having a shuttle to take you and bring you back Juan the driver very nice !

I will be back soon for my next repair due very soon

Thanks

Gerardo H

Convoy Auto Repair replied:

Glad we could help. We love to explain repairs so our clients understand each need to help make the right decisions. Juan, what can I say, everyone loves Juan!

5 stars Verified customer

Made an appointment and was in and out fast. They explained what they'd do before they did it, didn't try to push anything my vehicle didn't need. Been going here for years and they always take care of me for a good price.

Convoy Auto Repair replied:

Glad we could help. We will always inform you of your vehicles needs, but more important give you options on repairs procedures and budgets.

5 stars Customer since 2010

Excellent, honest, courteous.

Convoy Auto Repair replied:

Thank you, We try to achieve to be the best we can be

1 stars Verified customer

Horrible

A good mechanic or auto repair shop is built on trust. This place is strictly in the business of ripping people off. There are multiple other mechanics in the area which are much more trustworthy and priced reasonable. Stay as far away from this place as possible.

Convoy Auto Repair replied:

Anonymous, I am sorry I cannot address your concerns. We have many satisfied customers over the last 38 years. We have a large repeat following of both retail and fleet companies. We built this on trust, integrity and making the correct repairs the first time.

If you have individual concerns please feel free to call me direct. David Ely 858-560-1220

5 stars Verified customer

Found Convoy Auto Repair on the web. I asked them to fix my airconditiong. While they were doing this they noticed cooling system leaks and noted that timing belt required replacement. I had them do all the repairs and they did a fine job! They completed the work on time and for the price quoted with a discount. Very trustworthy, friendly and competent staff !

Convoy Auto Repair replied:

Wow, Thanks! Welcome to our family. We look forward to keeping your vehicle up and running for year to come. The cold air will come in handy soon ;)

4 stars Customer since 2012

Repairs were performed thoroughly and quickly.

CAR kept me informed and is very easy to work with.

Convoy Auto Repair replied:

Thanks for the input. We strive to keep you up to date and get you back in your car as quick as possible. We understand being without a car is hard to do, even for a short time.

1 stars Customer since 2014

Convoy Auto Repair ripped me off! I brought my car in after it overheated. They told me I had to replace the radiator in order to run proper diagnostics- FALSE. My radiator was only ten months old. $750 later I have a new radiator and they told me they put in a new thermostat too. I drove my car from the shop to Vista, CA and it over heated again. Their mechanic did not attach the hose to the new radiator! I had it towed to my trusted mechanic and he told me that they did not need to replace the radiator, it didn't look like the thermostat was even touched- yet replaced, and all I needed was a new fan switch. I spent over $1000 in the end when it should've been $300. DO NOT GO TO CONVOY AUTO REPAIR!

Convoy Auto Repair replied:

Sorry to hear of your problems, we did not receive any feedback from our quality control call 3 days after the repairs. We have a 2 year/24,000 mile warranty. Your old radiator had a physical crack and active coolant leak on the top right corner. This was the source of the coolant loss you indicated. If we had been advised that the radiator was 10 month old we would have suggested making a warranty claim. All parts were replaced and vehicle was test driven for 2 miles to confirm proper fan operation and normal coolant temperature after our repairs. It appears, as we discussed you also had an intermittent electrical cooling fan problem. Intermittent electrical problems can be frustrating as unless they act up while being tested we cannot condemn the part. I am sorry you had to make additional repairs to your car but am glad to hear it is all working well today.

4 stars Customer since 2014

The service was excellent! Joe was great and friendly...

Convoy Auto Repair replied:

Thank you, Joe is very knowledgeable and very friendly. He has a great following. I am glad he was able to help with you needs

5 stars Customer since 2010

My car was repaired in a very timely fashion. I was also informed of the repairs need and what they would cost. Customer service was excellent.