I had called and spoke with the optometrist about coming in for a mono vision exam and she quoted the price and told me how many pairs I could get for that price .I came in for my appointment the following day ,I did not get a full mono vision exam it was based off my previous exam for regular contacts. When the test was done and I was getting ready to pay the optometrist did not remember the price she quoted ,and verifying it with my insurance company when we spoke over the phone. She told me that she don't verify insurance, I have Aetna and we don't have cards ,so you have to verify. I was there a lot longer than I should have been. Very unpleasant experience.