I hadn't colored my hair in 10 years! This was a good place to go for gaining confidence in color again. I knew it would be expensive but I was really surprised at the checkout. Make sure you know what treatments you are receiving - unless it's normal to pay nearly $500 for getting your hair colored. I took off a star because I had color on my skin and for that much I expect to walk out flawless! My colorist was amazing. She knew what I wanted and did a great job at getting my hair to cooperate. I have natural, waist length hair and she wasn't scared at all. Mirian is very friendly and the owner personally introduced herself. I will visit again, but I will make sure I know what I'm getting next time. I was expecting around $200/$250 - $467.10 was unexpected. These are comments - not complaints. I feels as though the conditioning treatments I received has put my hair in the best condition it has ever been. It is soft and shiny and smells amazing! I even have a set to use as follow-up for the next 4 weeks. This is a perfect example of you get what you pay for. I had an amazing experience and I look forward to my touch up I'm 6 weeks!