98.8% would refer friends and family to us

5 stars Verified customer

As always, everything was excellent on my last visit. The staff was very nice and helpful. Dr. Martin took his time and explained his finding in a manner that I could understand. The visit was very timely. No delays.

4 stars Verified customer

My wife Margaret made appointments for both of us immediately after receiving the notice from your office. For some reason, when we arrived to check in, we were told that there was no appointment for my wife. As your records would indicate, we always have consecutive times for examinations. When checking on the time we were at your office, it appears that my appointment was pushed back, and my wife was taken immediately after I was called. We had no other scheduled appointments, but if we had, we would be late.

Clear View Vision Care replied:

Hi Robert - thank you for your feedback. We strive to stay on schedule. You actually arrived 30 minutes before your appointment, and we did see you before your appointment began, and of course, we were happy to see your wife. I apologize for your experience and I look forward to seeing you again soon.

5 stars Verified customer

As always, Dr. Martin and his staff were friendly, efficient, and professional.

5 stars Verified customer

Always warm, welcoming and professional. Dr. Martin and staff are great!

5 stars Verified customer

as always EXCELLENT customer care.....disappointed you will not be honoring my vision insurance next year :( very sad

Clear View Vision Care replied:

Thanks for the feedback Kevin.

Your insurance unilaterally changed the contract we had been under that last 12 years, and cut our reimbursement to such low levels we would lose money every time we see a patient with your insurance. The only way to make that work is to become a HIGH PRESSURE sale practice - and that's not us.

I do know your insurance has an out of network options that will reimburse you for expenses if you continued to see us. I hope you'll contact them and find out how it works.

Thanks for coming to us in the past, and hope we see you in the future.

5 stars Verified customer

Both Dr. Martin and his entire staff has always been good with my family and myself. Knowledgeable and professional.

1 stars Verified customer

The visit was fast and efficient.

3 stars Verified customer

Medical Assistants are very friendly and efficient.

Dr. Martin appears to be very knowledgeable but I felt like he was rushing. When he checked my eye site, it appeared like he was evaluating what I can see at a distance, now up close. I work in an office and the majority of my work involves long hours at the computer. It didn't appear that he check my close up vision but maybe all the pre-exam scans checked that. Anyway, when I went to the front the girls asked if I wanted to get glasses and Dr. Martin really never spoke of glasses or I would have told him, close up work is sometimes difficult, not far away. Sorry I am rambling on. Just wanted to give you details.

Clear View Vision Care replied:

Glad we could talk this morning by phone and explain what occurred during your exam more thoroughly. I really do appreciate your feedback so we could address your needs and make sure you understood we had already addressed your concerns. As we discussed, please know you're always welcome to call me, and I look forward to seeing you again soon!

5 stars Verified customer

Very professional and thorough.

5 stars Verified customer

I Love All the People at Dr. Martins Office !! All very nice and compassionate and informative!!

Dr. Martin is BEST Eye Doctor I've ever had and I have had many!!

Your won't be sorry if you go to Dr. Martin!!

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