My wife Margaret made appointments for both of us immediately after receiving the notice from your office. For some reason, when we arrived to check in, we were told that there was no appointment for my wife. As your records would indicate, we always have consecutive times for examinations. When checking on the time we were at your office, it appears that my appointment was pushed back, and my wife was taken immediately after I was called. We had no other scheduled appointments, but if we had, we would be late.
Hi Robert - thank you for your feedback. We strive to stay on schedule. You actually arrived 30 minutes before your appointment, and we did see you before your appointment began, and of course, we were happy to see your wife. I apologize for your experience and I look forward to seeing you again soon.