710 W. 21st Street
Norfolk, VA 23517

Mon: Closed

Tue - Thu: 10:00AM - 7:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 5:00PM

Sun: Closed

97.8% would refer friends and family to us

5 stars Customer since 2012

Michael is great

5 stars Customer since 2019

Thank you for taking me. Love talking with Lolita. She took the time to listen and did provide a nice cut

5 stars Customer since 2014

Michael is the best of the best.

5 stars Verified customer

With fewer customers and fewer employees, I was comfortable and confident I was in a safe place.

Michael was his usual p ... Read More

5 stars Customer since 1994

Wonderful experience - Martha always works miracles with my difficult hair! I’ve missed my visits so much - great to re ... Read More

5 stars Customer since 1996

A very pleasant experience!

5 stars Customer since 1999

Marvelous! I’m so happy to be back with Irina to keep my nails in tip top shape. Thank you for taking all the necessary ... Read More

5 stars Customer since 2013

It is a wonderful experience to go to Changes. Michael has been cutting my hair for over 10 years. He is the very best ... Read More

5 stars Customer since 1995

City Spa staff performed their usual better-than-excellent service. Because, after nearly 4 months, my hair was a litera ... Read More

5 stars Verified customer

I love Changes, I have been a customer for a very long time. I did at one point go to another salon, I came back.

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Absolutely love this shop. Randy is the only person I trust working on my X5. He's honest and won't rip you off like these dealers or mom&pop shops around here. It's hard to find reliable and trustworthy mechanics these days but her is an example of someone sets the standard far beyond everyone else. Everyone is polite and cheerful anytime I come. And most importantly, you can really see and feel the pride and passion they have in their jobs. If you own a BMW in the 757, this is the place to go!!! Keep up the great work guys
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