The staff were just as friendly and warm as you could ever want to find. However, I found Dr. Adams a little on the chilly side. Very professional, but no warmth. I can only imagine that his work will be exceptional. As I have no fear of dentists. I am used to them being very warm and personable. If I feared dentists, the staff would be very helpful in alleviating my fears, but then they would return ten fold in Dr. Adams presence.