99.0% would refer friends and family to us

5 stars Verified customer

Jessica always does a great job!

5 stars Verified customer

My experience was surreal. The morning after, I am still feeling the relaxing glow of the manicure, pedicure and massage. It was a treat I will look forward to again.

5 stars Customer since 2014

The staff was wonderful! I was a new client to Phil. He was awesome and talked through all my expectations for my hair cut, as I went from a plain to bold cut!

5 stars Customer since 2006

Capretti & Co fit me into a very tight schedule. I was promptly seated and my hair cut in the usual professional manner. I love the cut and service. I can't wait for their new (old) location to come back in business in Crafton. Their Crafton location is easy to get to and in a more relaxing area than the mall.

5 stars Customer since 1991

I always get in under a "hair emergency" situation and take whomever can do my hair at Capretti. EVERY single one of the stylists are excellent! Susie took care of me for this cut and color and it looks great! I always recommend your salon. Have been almost a lifetime customer. Cannot imagine going anywhere else in Pittsburgh. Thanks for everything! BG

2 stars Customer since 2014

I really wanted to like your salon. I love aveda products and my usual hairdresser was away for her wedding, so I thought it was a good time to try Capretti. I found the salon area completely lovely, but really, really loud. Not just from the accoustic set up (high ceilings, lots of busy stations) but there were two non-busy employees sitting behind me jabbering away. I was looking forward to a little "me time" and left a busy household behind. This is not the place for me. Secondly, my haircut is pretty choppy. I brought a picture and it looks nothing like. (I know. Stylists hate pictures. But how else to explain what you want?) True, the stylist let me look at it in the mirror to check it out, and I did point out the spot to blend a little more, but not until I actually got home to blow dry a couple of times myself and attempt to "blend" the long layers was I willing to respond to the request for a review. Still debating if I should contact the salon or my usual stylist to fix. No one wants to spend $50 on a unsatisfactory haircut.

Capretti & Co replied:

We want this to be the salon for you and want to make your haircut satisfactory. Please phone us back and we will be happy to make it right.

Pam Owner

5 stars Customer since 2012

Jill is the best! I cut 10 inches off to donate to Locks of Love and she did an amazing job

5 stars Customer since 2012

Excellent service in all areas...AGAIN! I love Caretti & Co for their dedication to customer service. I wouldn't dream of going anywhere else due to the following:

#1 all natural hair products

#2 excellently trained and professional staff for all services ( I take advantage of all Capretti has to offer: hair color/cut, pedi, mani, facial, waxing)

#3 the general feel of the salon provides a welcome relaxing moment on very busy days.

# 4 the prices are right on target. I've been to many other salons and have paid more for much less quality (and I don't go back).

5 stars Customer since 2014

My experience was wonderful as always!!! Joey is the best hairdresser I have had yet....

5 stars Customer since 2011

Excellent friendly serviice