98.3% would refer friends and family to us

5 stars Customer since 2013

John and the rest of the staff are always helpful.

5 stars

When my PT Cruiser had an unexpected meeting with a concrete planter I didn't panic. I knew that Auto Works of Brandon would get things resolved. From the time I called to let them know my car was on the way via tow truck to the time I picked it up I knew what to expect, what the costs would be, and that everything would be just fine. When they said they would call, they called. When I had a question they not only gave me an answer, but explained the process. The quote they gave me was exactly what was owed. I am grateful to have them as My Shop of Choice and I highly recommend them!

5 stars Customer since 2004

Mike and his team are just amazing; they are genuine, kind, honest, thoughtful people who love what they do and genuinely care about their customers. I've had my automobiles serviced here for a few years and have also had a pleasant experience. I would highly recommend Auto Works of Brandon!

5 stars Customer since 2014

Always a great experience. Genuine and honest. Mike and team never disappoint.

5 stars Customer since 2007

There were no surprises. Provided excellent service at a fair price in a timely manner.

5 stars Customer since 2012

Good. Interested in getting to the root of the problem rather than replace parts.

5 stars Customer since 2013

Great experience as usual.

5 stars Verified customer

Great, fast service

5 stars Customer since 2014

I found Auto Works of Brandon by luck. I needed an oil change on my BMW and really didn't have the time or energy to go all the way to the dealer. Everyone I spoke to was very nice, kind and knowledgeable. They did a great job and were very honest. There were no high pressure sales at all (like you usually get at the dealership). A couple weeks later I ran over a nail and needed new tires. They were again, simply amazing. They even provided shuttle service so I didn't miss any time from work. I cannot recommend them highly enough.

5 stars Customer since 2013

I have a 2006 BMW 325i. It had an issue with a the airbag and warning light coming on. I drove it in to the BMW dealership in Tampa. The diagnosis from the dealership was:

1) You need to replace the battery - $600+ (I had put a new battery in the car 6 months earlier and it was under warranty so I picked up a new battery and brought it to them. Once they got the new battery in they told me that was bad too).

2) The transmission is leaking and needs to be repaired - $1000. They told me if I did not get it taken care of I'm looking at a possible $7000 repair.

3) Got a call saying that if I did not have bad luck I would not have any luck at all. Now my starter was bad and needed to be replaced - $800+ oh and that was with "my discount". They told me they tried to jump start my car but it would not start.

At this point they had the car for a week and something did not feel right so I sent a flatbed to the dealership and towed the car to Auto Works of Brandon. Even though the dealership did not repair anything and I drove a perfectly healthy car into the dealership and needed to tow it out they charged me $184.

Literally 30 seconds after the car was off the flatbed Auto Works had the car started and running. They listened to my issues, tested and worked on the car. It turns out the problem was a corroded Battery Safety Terminal. They cleaned it a reconnected it. They retested everything and the car now tests perfectly. The warning lights are fixed, the battery is perfect. They also looked at the transmission. It is seeping a little bit. However there is a BMW bulletin on this problem that says it is a sleeve issue not a transmission issue. They also thought is was such a small seep that it was not something to worry about at this time. They quoted me 3 hours of labor to track and fix the problem. Once they were done they could have easily charged me for 3 hours, told me the transmission and starter were shot but they did not. They charged me only for 2 hours of labor with no parts at all. The car is running great now. If you are looking for a trustworthy, knowledgeable, friendly repair shop this is where you want to go.