First, I was called wih a cancelation so I was able to move my cleaning up one week. Then I got there early and barely had time to open a magazine before I was called in. After that, Marisol did an awesome cleaning job and provided tons of feedback about what she observed. Finally, Dr. Z came in to check things out and ended up spending time grinding down a crown that wasn't just right to make it perfect. I can't express how totally satisfied I am with this practice. Everyone in that office is professional, friendly and always pleasant. It's going to be tough to replace them when I finally retire and stop working in Boston!