96.6% would refer friends and family to us

4 stars Customer since 2012

Great service

5 stars Customer since 2007

I have always been treated well at BigO that is why I return

5 stars Verified customer

Prompt, friendly service! They checked for what I thought was a problem, and verified that all is good, and my car was ... Read More

4 stars Customer since 2016

This is my second time of oil change with them. They are very good and friendly. So far, I am very happy with them. Howe ... Read More

5 stars Customer since 2011

Great work, great communication, done on time (actually early).

5 stars Customer since 2016

Very efficient and courteous...

5 stars Customer since 2008

Very good,Friendly and helpful

5 stars Customer since 2016

They performed everything well and did it in a timely manner.

5 stars Customer since 2013

They always provide great customer service.

4 stars Customer since 2010

Great service

Also in Renton

Insurance

SAV-ON Insurance Agencies - Kent

5 stars 128 reviews

The last time I was at the Kent office I was treated very poorly. The woman I spoke with was completely unhelpful and couldn't be bothered to look up the information I was requesting. She acted annoyed that she was having to take time out of her day to help me. Which...is really the whole point of her job. To help customers. We'll be taking our business someplace else. Maybe a company that doesn't mind answering my questions, and treats me with respect. Also, the whole thing of speaking to the other agents in Spanish and Russian about customers or while they're with a customer is really rude. Just because I'm white doesn't mean I don't speak/understand Spanish or Russian. I speak 5 languages in addition to English. It's always interesting what people say when they think you don't understand what's being said.
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