95.3% would refer friends and family to us

3 stars Customer since 2014

The facial, massage and pedicure were all great. However, there were two things that were upsetting about this experience. First and foremost, when I booked my package I asked what the difference in price would be the services I requested be changed and/added on. I was quoted $135. However, at checkout I was charged $185. I asked the woman checking me out about it and she was said I was charged more because I used the turkey creek location rather then the west Knox location?? But I clearly was booking at turkey creek when I reserved and was quoted a price. I do not think it is okay to charge more they what you tell a customer you will charge without talking to them about any changes in price first. Second I was not given any choices for lunch. any time I have ever booked a spa day at any other spa they offer you a selection of lunches. But apparently Bellaza just picks your meal for you which if you have any allergies and/or are a vegetarian etc this is an issue. Other then these issues I had a great experience and was planning on coming back but due the overcharge I will probably use another spa for future apts.

5 stars Customer since 2011

I was looking for a change and when I left there, Brittany had transformed my look! I walked into my house and my husband said, "Wow! Your hair looks better than it ever has!!" If you want a stylist with the best skills, go see Brittany Watts @ Belleza in Turkey Creek. You will be glad you did!

5 stars Verified customer

I had a great experience!

5 stars Customer since 2000

Heavenly! It's apparent that Rebecca loves her work. She gives the absolute best facial!!!

5 stars Customer since 2011

always a wonderful experience and great hair ....but this time Don was such a help and I really appreciated him.

5 stars Customer since 2013

Chenoa did a fabulous job with my full-body Swedish massage, and I fully enjoyed my experience at Belleza!

5 stars Customer since 2014

Great friendly customer service!

5 stars Customer since 2014

My experience was awesome. I didn't have to sit and wait all day. My appointment started right on time. Kelsey was wonderful. She's very fun and easy to talk to. The staff was all very pleasant and my hair turned out exactly like I wanted it.

4 stars Customer since 2011

I had the GK straightening treatment and have to say that I am very disappointed with the result. I will return to Turkey Creek and show them what I mean but after I washed my hair with the correct shampoo and conditioner, 48 hours after the treatment. it turned curly again!! I have curly hair anyway which is why I wanted to have this straightening treatment. The experience of having the treatment was very good and enjoyable but it is the result that I am disappointed with.


Belleza Salon, Spa & Men at Turkey Creek replied:

Thank you so much for your comment, We are so sorry for your unsatisfied visit. Because it is our practice that every client leave happy please expect a phone call for Sabrina Ford or Don Bussell.

5 stars Verified customer

Loved every second of it. I learned new trucks with hair