Yoshi is the best stylist/colorist I've experienced in the salon since my first visit. Sadie was perfectly engaged with creation of my b'day personal blend, and made it fun; one tall gal with medium length, reddish hair contacted a mgr over a question I had & got right back to me while I was still there. I was very impressed. The "air" has improved--I may consistently return. Because there have been times I felt like an object to sell product to. It was early on Friday morning & not much going on yet, so maybe that's it was so enjoyable. But I'm hoping for more.