Fast/thorough treatment although the tech didn't seem to really know what wanted.. Seemed a little confused when I asked that he do the crawl spaces n garage... Maybe he wasn't, but it was my first treatment so I needed it all done. Also, he called to let us know he was at our house when he was sitting outside the house. I was thinking that would've wasted his time if we happened to be out at the time, should've called on his way to allow some time for us to get presentable (as we were out in the pool and had to introduce ourselves and get info from him while soaking wet.) otherwise, the bug problem has decreased.. Thank you.