Scott keeps track of my aging vehicle's needs for maintenance and repair. I trust the diagnoses and appreciate the attentive, kind, professional care from everyone at Scott's Ivy Exxon. This past appointment, for transmission service, oil change, and tire rotation, the plan included replacing a windshield washer nozzle, but the mechanic overlooked it on the list. When Scott discovered the oversight, he saw to it that the minor matter was addressed ASAP. I'm delighted with the dependable service, including shuttle service.