I had an amazing experience!!! When going in for my appointment, the friendly receptionist greeted me with Happy Birthday and told me my blow dry was complimentary!!! I had no wait just enough time to grab a cup of my favorite Aveda tea. My stylist was Amy and not only was I happy, as I have curly hair and she gave me such a fantastic blow dry straightening my hair I believe it was on of the best I've had!!! I also found out I can request Amy, and I am now going to hopefully get my hair styled a few times a month. I was going out last night, and Amy gave me a hair treament, a mini facial and relaxing hand massage. Wow I was happy all day and felt so treated. They handed me back the $5. coupon sent to me to entice me in the first place and I am now going to use it next week to come back again. Great job everyone!!! So professional!!!