92.5% would refer friends and family to us

5 stars Customer since 2011

They take their time and my hair comes out nice everyone. I only go Maryanne

3 stars Verified customer

I've frequented Aveda before so service can range from good to bad, sometimes in between. My most resent visit was decent enough to where I was done with a full highlight/lowlight in 3 hours. The student I had lacked a bit of social skills and was a bit awkward and unsure of what to do, but was pleasant enough. For an advanced student, I found this odd. Another student was instructed to help her foil, in which her annoyance by this clearly showed. The instructor on the other hand was all over the place and would not listen to the colors I had in mind, but rather what she thought would work. So my hair turned out ok, but could have been better had they listened. All in all I would rate it a 3 stars mainly because I was able to get out of there within 4 hours (this is a plus because they are students and I understand they are learning).

5 stars Customer since 2014

Johnny was knowledgeable and quick. The entire staff was friendly and the educator was earnest in making the experience successful.

5 stars Verified customer

I had a 90 minute facial with Amber! She provided amazing service and made me feel very relaxed. I loved her hand and foot massage. I was given a free 30 minute facial because of the construction in the building. Atleast 5 workers apologized for the noise. I'm totally going back!

5 stars Verified customer

Amazing service for the price!

5 stars Customer since 2006

Even though I did not make an appointment, I was politely waited on and given an enthusiastic student for a very good pedicure. Thank you.

1 stars Customer since 2013

I would give it a zero

My younger daughter told her stylist that the blow dryer was too hot and she responded saying that it had to be hot and continued to use an extreme temperature on her head/neck. My daughters have been taught not to talk back to someone older than them so she felt like she shouldn't argue or complain so she did not press the issue and just sat there essentially getting burned. That is utterly unacceptable, especially for an instructor to do that.

We will never be returning

3 stars Verified customer

I did not receive the complimentary services promised on the web page, such as the mini facial or the hand message, etc.

3 stars Customer since 2008

I wish the instructors were more involved with the students and their clients during a service.

5 stars Customer since 2008

Excellent service! Looked fabulous and felt wonderful!Will be back.