I enjoyed my facial very much and was satisfied with my highlights and haircut.
I was shocked when I checked out and was charged an additional $12.00 for a bowl of toner for my highlights. This was never communicated to me during my service that there would be an additional charge for my highlights. The woman at the counter held up a piece of paper with my signature and said "you signed it" but those charges were not on the paper when I signed it. I don't not think it was handled fairly.