90.0% would refer friends and family to us

5 stars Verified customer

Ona gave me the best haircut I have had in more than a decade!

2 stars Customer since 2009

The services at Aveda are great and the students do a great job when they are working on a client. The biggest problem is scheduling! I have been going to the Aveda Institute since it opened and have NEVER had the scheduling issues that I have had over the last 6-8 months! Every time I complete my service I schedule my next service. Lately I have gotten the line "we cannot schedule that because our books aren't open". Why is this and issue now and has not been in the past? Also, when I do schedule an appointment I typically request a specific student. Multiple times when I have shown up they say that I am unable to meet with who I suggested. Finally, EVERY SINGLE appointment I have scheduled with Aveda Institute has either been sent to me to confirm with an incorrect date, time, multiple times, or not been sent to me at all! As I started this review out, the services at Aveda Institute are GREAT however, if the scheduling doesn't start becoming more organized I am prepared to move my business elsewhere.

3 stars Verified customer

Love the place but four to five hours to get my hair done is not worth it. By that point I didn't want to finish, my butt was numb and for whatever reason she was taking the foils out at her station not the sink, girls behind were acting I mature calling her name and the teacher kept following me when I went to get a drink or go to the rest room. The girl was very sweet but I was just amazed it took that long even with the teacher helping.

5 stars Customer since 2009

I always get a great cut here! The students are well-trained & carefully guided by the teachers. They take great pains to get it right and give you the cut you want. It will take a little longer here, but the end result is worth it. I always leave happy! The Aveda products are excellent and their hair color is the best!

5 stars Customer since 2009

Great, service! Great price!

3 stars Verified customer

This was my 3rd time getting services from the Aveda Institute Las Vegas. I have gotten a hair cut, highlights, facials and mani/pedi in the past. The first time I had my hair done, I would say the girl did better than my regular Aveda Salon. The 2nd time, it was pretty good but took 4 hours. This time, again it was good, the highlights were not close to the scalp so I will need it done again soon. The guy that did my hair was very distracted by the tv and by other students. It took 5 hours just for my hair. I had to come back for the facial and mani/pedi which took another 4 hours. Unfortunately, my nail polish peeled off in huge pieces the next day. If you like to be pampered and don't mind staying the day, this is for you. I have found that I am not that patient and will probably skip the hair next time and just get the facial as it is very relaxing. You will pay only a portion of what you would pay at your regular salon so it may be for you if you are on a budget and have unlimited time.

1 stars Customer since 2009

i came into town to visit Aveda.. Was very surprised to not be asked about the rituals...Did not get a facial, nor a hand massage. I mentioned a hair cut and how I wanted it and she started hair spraying before I could mention it...so no hair cut either...

Was very surprised and disappointed.

5 stars Verified customer

Chris made my experience great. Jaime the teacher was pretty tough on him and made it somewhat uncomfortable for me. Overall while Chris took care of me it was great.

4 stars Customer since 2007

Had makeup done it was fine, they are students!

5 stars Customer since 2011

Griselda Ortiz did my hair she was awesome !!!!! Great customer service looking forward to coming back !!!!