Very professional, well trained staff. Very pleased with the service.
Thanks to Mike it was a great experience
I brought my car in for emissions testing and Bob's (Decorah location) was efficient with that. HOWEVER, I emailed them to request a quote regarding tuneups, and they never responded. This was approximately 2 weeks ago. Then, last Thursday I went into the shop and requested a quote for some other work. They took my info & phone number. It is 4 or 5 days later, and they have not called back. I am disappointed and will stick with my other shop I use for maintenance and repairs.
Jamie got my call for an oil change and to check the low pressure reading on my dash. Michael is always as gracious as ever and very personable to all who are in the place.
It was raining that day, so when I called at the end of the day, Jamie was able to pick me up to get me to Bob's safe and dry. Great service with a smile.
Great service, great price.
service time was average . staff was friendly.