95.1% would refer friends and family to us

3 stars Verified customer

Service was okay however I did not appreciate being on hold for 20 minutes over the phone just to confirm that my cat is ready for pick up. Also I payed in full when I dropped off my cat so it would be quicker when I picked him up. Turned out not being that way at all. I had to wait 45 minutes just to pick up my cat when he was already ready for pick up. Your process needs to change.

5 stars Customer since 2009

I always like the professional care we get. But I was very ticked off this time as I arrived before the guy behind me and and we signed in on different sign in sheets and they took him first it aggravated me. But I normally have good experience.

5 stars Customer since 2012

Our experience was very good. It was an emergency and they took our dog right away!!! They brought him into the side door because he gets very excited with other dogs! The staff was very accomodating and helpful!! Dr. Kirollos was very thorough, professional and kind with our dog. He took his time talking to us!You can tell he loves animals!! He is not out normal vet, but we are considering a move because of how impressed we were. Very clean and wonderful place! Thank you Dr. Botros and thank you Dr. Kirollos!

5 stars Customer since 2014

I am pretty happy thanks

5 stars Customer since 2014

It was our first visit with our new puppy and the staff was great. They were prompt and efficient. We were in and out in less than an hour.

3 stars Verified customer

I was sent to this vet hospital/clinic because it was supposed to be for low income house holds. Don't be fooled. It might only be 10% cheaper than normal clinics. So if you already have a vet you like, think twice about coming to this one. It is more of a walk in emergency Hospitol than a veterinary clinic. Dr. Did not follow up on the exam for my pet because he was to busy with other patients. as far as a walk in goes, they are very fast at getting your pet in, but sometimes you have to remind them you are there if you think it needs to be faster. This place has no wifi, so, if you might need to get online with your phone, make sure you have data left on your plan, or you have to hop in the car and go to magnolia and Atlanta to Starbucks to use their wifi. They do except care credit and that is a plus. They have the forms right there and can run them on the spot. Friendly staff and clean office/exam rooms, but are overworked and things can get crazy because it gets busy. Remember, it is more of a walk in hospital than a normal veterinary clinic. Sometimes communication between the dr., nurses, and assistants can get broken down a bit, so you have to make sure they know what you need if you feel like you have waited more than you think you should have.

5 stars Customer since 2014

They are very good and sweet with my kitten. They handle him very well knowing how he tends to claw and bite. The services were great so far. The lady who was helping us with informations and payment had forgotten to add the trimming price so she just have it for free for now. Will definitely go back next time.

5 stars Customer since 2014

Good no issues very cooperative

5 stars Customer since 2012

All Staff was friendly and professional. As a walk- in the service was in a timely manner

4 stars Verified customer

Their prices are the most reasonable I've seen and the staff is busy but friendly.

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