94.7% would refer friends and family to us

5 stars Customer since 2014

ASG provided excellent service to me and my Bijou. They were very caring and worked hard to make Bijou and me as comfortable as possible. The vet (whose name I can't remember) was wonderful. Debbie, one of the vet techs, was so thorough in helping me understand Bijou's treatment; she did it with humor and kindness. She was absolutely amazing! The entire staff is wonderful... I have never received such wonderful service before. I will definitely be back and will refer many others to ASG. Thank you for taking care of my furbaby!

5 stars Verified customer

The very best place to take your pet. They've saved my dog's life at least three times!! The doctors and staff are amazing--so caring and professional.

5 stars Customer since 2014

I was very impressed with the consummate professionalism and warmth of the entire Staff. No matter how busy the

place is with their many patients, every question and concern was answered with complete focus and care. Their

promptness and attention to every detail ensures your pet will receive the ultimate in care and healing.

1 stars Customer since 2014

The most pretentious pompous group of individuals playing doctor and charging the maximum at every turn. The bill looks like a human went into the emergency room at cedars sinai.

5 stars Customer since 2014

Superb care. We definitely felt like they were taking care of both our pet, and us!

4 stars Verified customer

Our pet needed surgery that required overnight stay. I was pleased with ASG for taking care of our animal and ensuring that they had enough medication to make the procedure and aftercare comfortable. The staff were friendly and everyone seemed very knowledgeable. The procedure was expensive, but ASG charged approximately what our referring veterinarian had said the procedure might cost, which was fair. I will definitely take my pet back here again if ever needed -- I trust ASG.

The one unfortunate thing, though -- when we picked up our pet, she reeked of urine. We noticed it came from her fur, which makes me think that she had wet herself in the cage she was in, and had to lay in the puddle. I'll give ASG the benefit of the doubt that this was a one-time oversight.... Hopefully that is not a common experience.

5 stars Customer since 2014

Thank you so much for all you have done for Zoe. We were so scared we were going to lose her and you've given us hope. We can't thank you enough! Your staff was friendly and courteous and even provided us a cat carrier when we were so scattered we forgot our own. Dr. Collins was extremely helpful, explained our home care really well, and had an excellent bedside manner with Zoe. Thank you for everything!

5 stars Customer since 2014

I really appreciated the time vet tech Jessie spent with me and the fantastic advice she dispensed after my min pin had surgery after being hit by a car. I also feel very confident in the surgeons work and am forever grateful they saved my dogs life.

3 stars Verified customer

I was at ASG today and witnessed something so disturbing I had to write about it. A man came in and requested a gurney to help bring in his dying dog. The dog was wheeled to the back while the man filled in the paperwork. I was sitting next to him and could see that he was very upset and doing his best to hold it together. A few minutes went by and the man was summoned to the back, for what I assumed was to be his last few minutes with his dog. Fast forward 15 - 20 minutes later and the man came out again demanding to see his dog. He was terribly upset and was yelling and threatening - which is something I normally recoil from. However, when I found out why, I too was upset. Apparently, this man had been kept in the back, apart from his dog for all this time. I know from experience, that on a pet's last day, every hour, every minute, every second, every millisecond counts. Finally this man just scooped up his dying dog and left - it was tragic. The office staff seemed so blank and desensitized it was spooky. When they resumed their conversation it was (seriously) about skinny latt├ęs instead of "how can we be more sensitive to future end of life situations?"

Whatever reason this clinic has for keeping pets and owners apart for pre-euthanasia should be seriously reconsidered. Come on ASG - this is Compassion 101.

5 stars Customer since 2014

I highly recommend Animal Specialty Group. Their staff is very efficient and knowledgable. I was able to get an appointment quickly. There is very good communication between doctors and families.