97.8% would refer friends and family to us

4 stars Verified customer

As always, staff was knowledgeable and courteous. I was able to get an appointment in a timely manner. I have been going to Dr. Perala a for several years and will continue to do so.

4 stars Verified customer

We had an emergency, and we were able to be seen right away.

5 stars Verified customer

Called not knowing if I had an eye issue, or something else, and the people there at A New Concept Optical & Eye took my call serious and got me right in within 20 minutes. I was treated with great respect and they did the full gauntlet of tests to determine if I did, or did not, have an eye problem. In the end, my eyes were good to go, or as the Dr. put it: I was "good to go for 60k more miles". Upon check out, as I didn't have eye insurance, they gave me a 50% discount and the bill for the emergency was four times less than any other optical office in Cheyenne would of charged me for an emergency check up.

All my check ups will be at this office for now on!

Thank you very much for the care provided and shown,

Bryce

5 stars Verified customer

Very professional & friendly. Made me feel welcome.

5 stars Verified customer

As always it was a great check up. however, the check in clerk should listen to the patient.

5 stars Verified customer

Very quick! Got me in early and were great!

4 stars Verified customer

Typically have great care at A New Concept Optical. My son and I recently had appointments one right after the other on a Monday afternoon. Office was behind. In a meanings to catch up, the staff had other staff doing the pre-appointment screenings. Did not feel as if I received the quality screenings I have in the past: machines supposedly would not work, moved from one room to the other, lack of patience when son was reading the charts. (Really missed Melissa doing the screenings). However, I always feel taken care of during the appointment with Dr. Dan.

4 stars Verified customer

The new doctor was wonderful. He was explanatory in terms easy to understand, had a sense of humor and built good rapport. Even though the glasses I wanted were unavailable from you, I will return to see the doctor.

5 stars Verified customer

Always nice to be served by professionals!

5 stars Verified customer

All went well. A good experience.

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