AGA had been recommended to me as a solid shop. They did not disappoint. had just bought my classic little 1998 328i convertible; not a week later, the top was having issues. :( the minute I walked in, Jon in Service exudes honesty & customer service. He explained everything thoroughly, prioritized the work for me so I could budget, & his technicians didn't quit til they solved the mysteries of the convertible top. Even picked up & delivered my car to & from my home for me to troubleshoot again when we learned the top still needed some adjustments. They stand behind their work.