Friendly and very helpful staff with no-nonsense. The place is filled with high-performance German gems, and the mechanics garage with everything from daily driver Benz wagons, to E39 M5 race cars, to a true car enthusiast's iconic Gullwing (don't believe me, check the website), so they obviously know what they're doing. I just had a simple rotor/brake pad job done, they were fast, accurate, and didn't do any "unnecessary" work without talking to me or feed me some garbage line about how my blinker fluid was low or my gas tank bearings needed replacing. It's hard to find a shop these days that make car service "painless" and "normal", but these folks are spot-on. A little pricey, but they specialize in German Autos, so I didn't mind paying a little more; I also can't imagine you'll find anywhere even close to as good for the money. Highly recommend them and will definitely be taking my car back for any future work - especially when it comes tune time. Thanks a ton for the help dudes!