100.0% would refer friends and family to us

5 stars Verified customer

Excellent!

5 stars Verified customer

Great customer service! Excellent communication! I will stick with them because they know what they are doing! Thank you for providing me a place I can trust to take care of my car! Already giving my friends you business! Thanks again!

Allen's Automotive Center Inc replied:

Thank you so much for your kind words and trusting us with your vehicle. Anything we need to improve please let me know. Thanks again Allen.

5 stars Verified customer

Thank you for a job well done, at a very fair price!

Allen's Automotive Center Inc replied:

Thank you Mr. Gary for allowing us to repair your vehicle. Again thanks for sharing your review with us. Thank you so much ! Allen

5 stars Verified customer

Great service every time

Allen's Automotive Center Inc replied:

Thank you so much and we appreciate you so much. Thanks Allen

5 stars Verified customer

I have received only the best service from Allen Automotive. In March during the ice storm here in Memphis my car would start but, as soon as I put it in drive...it would cut off. I had my car towed to a ASE certified mechanic's shop on Mendenhall (will not name shop) they kept my 08' Dodge Charger for 8 days. The owner called me and told me they could not figure out what the problem was but, I needed other things done that totaled $621.38 and, that they would pay to have it towed wherever I wanted it to go.

So I had it towed to the dealership Landers Dodge in Southaven. They kept my car for 8 days also, called me and told me to pick it up it was fixed. They charged me $656.97 I got in my car and before I made it out their parking lot to Goodman Road my car cut off in their parking lot. I started it back up and drove it home completed frustrated and upset. (Need I add... I am not from Memphis and only here for work, so on the weekend I want to go home).

The following Monday morning I drove my car to Allen Automotive on the verge of tears, bank account empty and, my car still was not fixed. I shared all this with Allen showed him my receipts and, the amount of money I had already spent. I discussed what my car had been doing and I left it with him along with the paperwork that had already been completed. (2) days later he called me and told me exactly what was wrong with my car, (4) days later it was fixed.

I cannot say enough about Allen Automotive, I am a single mother with a child in college trying to make it. And to know their is a mechanic out their that will not take advantage financially of women when they come to his shop with car issues is a blessing

Second Visit to Allen Automotive:

July15, 2015 my fan assembly shattered due to the hot temperatures and put a hole in my radiator, coolant started leaking everywhere. I drove straight to Allen Automotive and he stopped right then and put my car on the lift, looked at it and told me exactly what had happened. He called me later that day and told me exactly what the price would be to repair my vehicle.

I am a Industrial Property Manage so I drive around Memphis everyday and it is very important to know my car is going to run when it needs to. I am so thankful for Allen and his team and the work they perform. As long as I am working in Memphis I will never take my car to anyone to do repairs. Allen has showed me several times that he is consistent and does excellent work.

Thanks Allen!!!

"My car the problem child"

Allen's Automotive Center Inc replied:

Thank you Ms Kirk for you very kind words and we appreciate you so much. Thanks again for allowing us to be your repair shop. Thanks Allen

5 stars Verified customer

Great service! Quick and easy!

Allen's Automotive Center Inc replied:

Thank you Adam and your team for the opportunity to repair/and or service your vehicle. Thank you also for the kind words and feel free to call on us for any needs you have, Thanks Allen

5 stars Verified customer

Could not ask for better service. Fast, easy to deal with, and stayed after hours to make sure the job was complete. I highly recommend their services, and should the need arise, I will be back in the future for sure.

Allen's Automotive Center Inc replied:

Thank you Mr Bill we appreciate you and thank you for your kind words. If ever a need for us again please feel free to give us a call and/or stop by. Thanks Again Allen.

5 stars Verified customer

Excellent service and friendly employees and owner. Highly recommend Allen's Automotive.

Allen's Automotive Center Inc replied:

Thank you Mr. Bert. We appreciate you and your kindness and anything you need please feel free to let us know. Thanks Allen

5 stars Verified customer

i choose an autoshop like i would choose a doctor, i expect someone who not only has the knowledge to fix a problem, but also takes responsibility to take care of you as a person. Allens shop met all my expectations as a professional service and i will return with any needs i require for the fullest life of my vehicle i can get.

Allen's Automotive Center Inc replied:

Thank you Mr. David. We value you very much and appreciate you giving us the chance to repair your vehicle. Any improvements you feel we need to do to make your visit better please feel free to let us know and we will make it happen. Thanks Allen.

1 stars Verified customer

The service was great as usual. Everyone there was professional ,courteous and knowledgeable. I will keep bringing my vehicles and my daughters vehicle here to have any work done. It is so refreshing to find a place that you can trust.

Allen's Automotive Center Inc replied:

Thank you Mr. Mike and sorry we overlooked you oil change. Thanks for coming back the next day for your free oil change. Sorry you had to make two trips. Thanks again Allen