I have received only the best service from Allen Automotive. In March during the ice storm here in Memphis my car would start but, as soon as I put it in drive...it would cut off. I had my car towed to a ASE certified mechanic's shop on Mendenhall (will not name shop) they kept my 08' Dodge Charger for 8 days. The owner called me and told me they could not figure out what the problem was but, I needed other things done that totaled $621.38 and, that they would pay to have it towed wherever I wanted it to go.
So I had it towed to the dealership Landers Dodge in Southaven. They kept my car for 8 days also, called me and told me to pick it up it was fixed. They charged me $656.97 I got in my car and before I made it out their parking lot to Goodman Road my car cut off in their parking lot. I started it back up and drove it home completed frustrated and upset. (Need I add... I am not from Memphis and only here for work, so on the weekend I want to go home).
The following Monday morning I drove my car to Allen Automotive on the verge of tears, bank account empty and, my car still was not fixed. I shared all this with Allen showed him my receipts and, the amount of money I had already spent. I discussed what my car had been doing and I left it with him along with the paperwork that had already been completed. (2) days later he called me and told me exactly what was wrong with my car, (4) days later it was fixed.
I cannot say enough about Allen Automotive, I am a single mother with a child in college trying to make it. And to know their is a mechanic out their that will not take advantage financially of women when they come to his shop with car issues is a blessing
Second Visit to Allen Automotive:
July15, 2015 my fan assembly shattered due to the hot temperatures and put a hole in my radiator, coolant started leaking everywhere. I drove straight to Allen Automotive and he stopped right then and put my car on the lift, looked at it and told me exactly what had happened. He called me later that day and told me exactly what the price would be to repair my vehicle.
I am a Industrial Property Manage so I drive around Memphis everyday and it is very important to know my car is going to run when it needs to. I am so thankful for Allen and his team and the work they perform. As long as I am working in Memphis I will never take my car to anyone to do repairs. Allen has showed me several times that he is consistent and does excellent work.
"My car the problem child"