I feel pretty lucky to have a mechanic, who not only guarantees his work, but cares about the work his shop puts out. Allen's Automotive is the only place I have ever taken or will take my car for any repair. 13 months ago, Allen replaced a head on my 2002 Honda, replaced all belts hoses, water pump kit, the car had over 195K miles. Two weeks ago I had taken a 350 miles trip. When I pulled off at my desired exit, the check engine light came on I could tell it was misfiring. I pulled into a parking lot at 4:55 pm and called Allen. Allen made a phone call and informed me he had someone in the area to come and pick-up my car and they would look at it and contact him the next morning.
The next morning Allen was told a valve was burned out. Allen told this mechanic, to put the car back together, he would come and get it. Allen and Margie drove the 350 miles in his motor coach, rented a dolly, and brought me (I was in the recliner, chillin), and the car back to Memphis.
I fell pretty lucky I have Allen as my mechanic, I don't know any other person or business that would have gone out of his way and expense to find out what went wrong with a vehicle 13 months later and out of warranty. But the fact that I had only put 8K miles on the car since the repairs I mentioned above, Allen wanted to know why this happened.
The car was repaired at no cost to me and I can’t thank Allen enough!