Was treated well, But was not given instructions on how to preserve color! Andy was my colorist and I mentioned to her several times that I had never had this color done before! I thought it would be like any other time I had gotten color, this was supposed to be highlights but I wanted it all over and when she rinsed it out she left dark color stuck to my scalp and so I was itchy when I went home and the color smelled strong! ( like a box brand we all know ) which is why when I color at home I use another brand that don't stink! It was bothering my sinuses and I had gotten a haircut after by Gabby who was nice but it was more of a trim than a cut it was fine but I was charged for a cut and I was itchy from hair clippings all down front of my shirt and neck so after two days of scalp itch from color stuck to it I got in shower to wash hair thinking color would not rinse out sense I was told it would soak into the hair shaft and not just be topical imagine my disappointment when the water ran pink She did tell me to use color conserve when I washed my hair so I did! I had color conserve shampoo and conditioner and my color immediately Faded out ! You would think that after PAYING $ 200.00 BUCKS! I could have been deemed worthy of a LITTLE INSTRUCTION! I knew it wouldn't last long but this is a total FAIL! NOW I know why so many women just give up and go GREY Thanks a lot! PS I really couldn't afford the 200.00 I had been quoted around 100.00 two days before when I made the appointment If your going to UP SALE then LET ME KNOW THE PRICE AHEAD OF PROVIDING THE SERVICE SO I CAN MAKE AN INFORMED DECISION !