Dr. Killgore and the professionals at Afinia Dental Killgore Fields Ertel welcome you to our practice! We are dedicated to providing the highest level of care, service, and comfort for all of your dental needs.
My hygienist is always polite and thorough with my service. She gives her professional opinions and recommendations for my future visits and she cracks jokes which makes me feel comfortable with her. The bad thing is that I forgot her name. But, she always greets me with a beautiful smile and calls me by name.
I unfortunately didn't enjoy my hygienist. She was very messy with my cleaning, the rinse device was leaky and dripping on my face, the brush machine wasn't working properly and when it was working, the toothpaste was splattering all over the place aka my face. I also didn't enjoy the x ray, the device was in my mouth, she would take the picture but wouldn't take the device out of my mouth right after (most position are very uncomfortable and stabbing inside my mouth) and would fiddle with the computer first for a minute then take the device out. It was also interesting they took so many x rays. Staff was very friendly and the dentist was very nice. I hope future visits will be a little smoother.
Affinia dental is always awesome!!! The staff from Dr. Kilgore to the assistants are amazing... Dr. Kilgore and Dara and the other assistants make you feel safe and comfortable and no pain. They don't accept my insurance but there is no other dentist but Dr. Kilgore that I will go to!
I would like to personally thank Sandy for going above and beyond yesterday to fix a schedule mix up. An appointment had been changed but I was sent an email/text confirming the original appointment. I showed up to the salon to find it had been a mistake. Sandy found a way to fit me in for my highlight and style.
Awesome customer service!