Masseuse was very nice and pleasant and really wanted to know what I needed. Room was nice with a heated table and faux fireplace tv screen. The music wasn't very relaxing, however. Although mellow, the music had too fast of a beat and didn't allow me to fully relax. The massage was just ok. I've had some really great massages here by someone who is no longer an employee. This other masseuse really knew what they were doing. Every touch was "spot on" in that it had a deliberate purpose and was executed exactly as it should. My most recent masseuse didn't seem as experienced as a lot of touches felt "off" as if they weren't the right pressure, or not quite in the right spot, tickled a little too much, felt a bit awkward at times. I also could have done without the scalp massage as it mostly just felt like pulling my hair. It wasn't a bad massage, but I wouldn't rave about it.
I liked the later in the evening appointment availability.