94.3% would refer friends and family to us

5 stars Verified customer

Shelly does a great job! I love my hair and the facial too!

5 stars Customer since 2006

Jenny Aho works miracles! She listens and is very skilled. I highly reccomend her

2 stars Verified customer

First of all, I used to work at a spa and have gotten many massages and facials. I have been to Accolades about 6 or 7 times before and had a great experience, so when I got an email for a facial/massage special I decided to go with my mom. In the past it was nice and clean, I was offered tea or water when I arrived, everyone was polite and overall it was a serene place. The massage therapists were also really great, there used to be a woman there who gave one of the best massages I've ever gotten. This time for some reason was different....I'm wondering if there has been a change of ownership, or maybe they had a really busy day?

We arrived and no one offered us anything to drink. I had to ask after my massage and my mom had to serve herself. She commented that the place looked dirty (and we aren't neat freaks). Somebody who worked there had a kid who was running around screaming. They also didn't tell us that the massage therapist was a man (which is always nice to know). The massage was jerky and a little rough and loud opera music was playing. It wasn't at all relaxing, and we were both glad we had only booked 30 minutes.

I actually enjoyed the facial, although she was a little rougher than other estheticians I have been to. My mom didn't really enjoy the facial, but our skin looked great and we liked the products she used. If she was somewhere else I might go back again....but after this last experience I will be hesitant to return or refer others.

5 stars Customer since 2010

as always- a great haircut from Michael - the staff atAccolades are professional and personable

5 stars Customer since 2004

I am 100% happy with Accolades. The staff is so professional and very friendly. Kelly cuts my hair and she is just tremendous. Angela and the other's are excellent with facial work. I love Angela's line of products.

1 stars Verified customer

Overpriced WITH a groupon, gel manicure lasted 15 mn, and some pain with a rough pedi.

5 stars Customer since 2013

Love Josy! She does an excellent job on my foils and cuts, she is so kind, and pleasant to be around!

5 stars Customer since 2014

Scheduled manicure/pedicure and massage for my daughter and I for her 21st birthday. It was wonderful. All of the staff, even those not scheduled with us, were exceptionally friendly and willing to answer questions. The massage was wonderful. Would recommend a visit there for anyone!

5 stars Customer since 2014

Monica was fabulous!! Best mani I've had in a long time!

5 stars Customer since 2005

Wonderful service, as always!