I would rate the Dentist and dental assistants to be 5 stars. Great, helpful, kind, gentle, caring, and personable. But the front desk staff, now that is a different story. They were shallow, and frankly, a tad rude, and the girl who helped me didn't know what she was doing. I had to drive over there the next morning (in pain because I just had my tooth pulled.) because she forgot to have me sign something. But Honestly dealing with the people they have to deal with all day it could get to ya if your not careful.