93.4% would refer friends and family to us

5 stars Customer since 2014

I absolutely adore everyone here. Between Sherri finding time to squeeze me in to Dr. Stevenson who does amazing dental work and is just a wonderful person all around. Every single person in that practice has been fantastic and they all truly care which, I think, makes them the best dental office anyone could ask for!!

5 stars Customer since 2008

From the Dentist to each person envilved in my dental care are kind and understanding. Thank you all at Wiscasset Dental.

3 stars Verified customer

I love wiscasset dental for the dental care. Nice professional staff great with kids. However, the issue I have is with rescheduling or canceling appointments. They have a really strict policy which sometimes makes it difficult. I canceled two hours before an appointment due to bad waeather and was told that was the last time I could cancel an appointment otherwise they would not see me anymore. It was considered a last minute cancellation. On the other hand I've gotten cancellation phone calls from them 45 minutes prior to an appointment and there was just nothing I could do about it. I've had them write wrong times on appointment cards and send me conformation texts with wrong appointment times. This is a huge inconvenience especially when I'm driving 40 minutes to an appointment and get turned away because of their mistake.

1 stars Customer since 2010

We have been going to WD for quite a few years now. Initially we loved going there, the service was great. However, over time we noticed that we had to WAIT forever to be seen. I travel from Waldoboro to Wiscasset for my kids' appointments. After waiting one too many times, I made a phone call ahead to see if they were running on time. They assured me that we would be seen at our scheduled time. We arrived at the office and ended up waiting 45 minutes before being seen. My daughter went in October for an appointment, she waited an hour to be seen. Once she was in the chair, they put the block in her mouth to hold it open, the tube to dry out her mouth and the woman left her sitting there because she was double booked and went to her next patient. My daughter sat there like that for 25 minutes before anyone checked on her. She actually did time it(she's a very responsible 17 year old). This last appointment yesterday with my son was scheduled for 3pm, The office called and asked if we could be there at 2:30 as they were "ahead" of schedule. We arrived at 2:25. They didn't inform us they were now running late and he didn't get seen until 3:25. Yes, I complained. This is VERY unacceptable. I understand things happen and I don't mind waiting 10-15 minutes because of that. However, MY time is just as important to me as your time and this repeated habit of making people wait well over 15 minutes, if not an hour, is ridiculous. I was not the only mother called to come in early, there was another woman who came in with her two children from Jefferson, and she was just as upset as I was. The office staff asked me if I wanted to reschedule. Why would I want to reschedule when the same damn thing will happen? My son (another responsible teenager) then informed me that they had been none too gentle when giving him the needle, holding his tongue down, etc. That must have been the payback for my complaint. The past 4-5 times we have had scheduled appointments we have had to wait well over 15 minutes to get in. To be honest, I normally do not complain like this but it's a repeat every time we have gone lately of consistently making us wait.

3 stars Verified customer

The doctor and assistants are wonderful and do a pretty good job of working with kids and getting things done. However, I have never waited so long for appointments anywhere else. Last time we came for a cleaning we waiting 45 minutes on top of the 15 minutes we came early as requested. This time we waited a total of 55 minutes after having been called and told we should come early (like we did) because the dentist will be able to see us earlier. We are considering changing practices because of this inconvenience. Friends who I have spoke with who use other providers never have a problem with waiting for their appointments, but everyone who uses this practice has complained about the wait.

5 stars Customer since 2011

As always, a wonderful experience! They were able to get me an appointment quickly and once there I was in and out in no time. So nice to have a dental office that cares not only about my beautiful smile (thank you Dr. Stevenson) but my time and finances. Kudos to all of you!

5 stars Verified customer

great people and great service as always!

5 stars Customer since 2011

Every time I have an appointment at Wiscasset Dental I walk out with a healthier mouth and prettier smile. I cannot say enough good things about the people at this office! Kind, compassionate, friendly, professional and talented. Every single one of them!

5 stars Customer since 2007

I had a great cleaning!! In and out pretty fast!

5 stars Customer since 2015

Five stars, as always. Would give more if I could. Professional, highly skilled, and genuinely caring. Just had a root canal, and it went like clockwork. Thank you!

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