I found that the tech that worked with you on my last appointment was frankly, brutal. She pulled on my mouth and jammed the suction into my mouth causing pain and discomfort that I have never, ever experienced before in your office. I have no problem with YOU, or anyone else in your office. Maybe this employee could benefit from a bit of training on how to deal with people. We are not objects to be pulled and jabbed at, we are paying clients, patients. I hope you can resolve this before she causes anymore pain to another pt.
I still have the upmost confidence in you, and the rest of your staff. Please keep up the great work that I have come to expect from you and your crew!