I have a hard time with dental tech or techs of any sort that do not tell you what they are going to do before they do it. I went in for a cavity to be filled and the young lady put a numbing agent in my mouth without a word to me as to what was going in my mouth or if I could swallow it, etc. She then proceeded to leave the room so I couldn't even get her attention to ask her a question. Overall, that's my main issue with this staff. More than once I have had things put in my mouth without telling me what is going on. Then the dentist also did not tell me that I needed to come in again for additional work. I only found that out at the desk for my consult. Because of this, I will not be returning and will find another staff with customer service that considers the client a bit more.