My first visit was amazing!!! it was comfortable and i felt relaxed, even though i was about to have fillings done (which i have never had before). After my appt i was referring all of my friends and family to this dental practice. Then i had my second appt..... i left with a cut up cheek from bitting down after the procedure had begun and i was not "numb" enough(even after 3 rounds of Anesthetic) and cut up gums around my back molars. The dentist was in such a rush that my health and discomfort meant nothing. Then next morning, i was in a lot of pain and could not open my mouth at all. i went to see another dentist who prescribed antibiotics because i was developing an infection on my cheek and gums!!!! now, almost 2 weeks later, i am still having difficulties eating and chewing. I DO NOT recommend this practice to anyone!!!!! However, the dentist from my first visit, Dr. K. Packard I believe, was amazing. wish he would open his own practice.